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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2758 reviews)

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4.81

Based on 2,758 reviews, last reviewed 11th Aug 2026

97% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

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Shawbrook Bank Savings reviews (2758)

Have had several savings products from Shawbrook and...

Have had several savings products from Shawbrook and they have always been helpful, informative and efficient with excellent rates Reviewed on: 20th March 2025

Clear, fast clear personal telephone response.. 10.5*

Found the website easy to navigate, I had a question on ringing the call was answered quickly by a "human" and clear guidance given. So easy the standard by which other should be judged, what's more the interest rate offered was/is one of the best avaiable Reviewed on: 20th March 2025

the isa gives a good return.

the isa gives a good return. I feel confident that my investment is safe. Reviewed on: 20th March 2025

Online savings made simple.

Online savings made simple, with good customer service over the phone when additional help required. Also, savings rates are very competitive. Reviewed on: 20th March 2025

Excellent rates, clearly explained on an accessible...

Excellent rates, clearly explained on an accessible website Reviewed on: 20th March 2025

Happy customer

I've been using Shawbrook for about 10 years when an account natures there's usually another suitable account. I wouldn't apply for another if I didn't feel comfortable with Shawbrook. I've had little reason to contact customer service. Reviewed on: 20th March 2025

Very good interest rates on excellent range of fixed...

Very good interest rates on excellent range of fixed rate products Reviewed on: 20th March 2025

Easy application process - clear details & explanati...

Easy application process - clear details & explanations. Good variety of products to choose from. Easy secure message function s Reviewed on: 20th March 2025

Very good rate and so easy to manage account.

Very good rate and so easy to manage account. Excellent communication Reviewed on: 20th March 2025

Excellent customer service

Very competitive interest rates, excellent customer service and easy to navigate website. Reviewed on: 20th March 2025

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