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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.81 (2757 reviews)

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4.81

Based on 2,757 reviews, last reviewed 11th Jun 2026

97% decrease in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Shawbrook Savings No issues No issues to date ,clear easy to follow web dite. Interest rates on savings are consistently good in comparisson to other providers. Reviewed on: 11th June 2026

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026

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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Shawbrook Bank Savings reviews (2757)

Review of the Shawbrook Bank, Savings:

ISA transfer from another bank.

I had an ISA that was maturing with another bank and decided to transfer it to one of Shawbrook's cash ISA accounts for better interest. Having filled in the forms I was annoyed that this bank emailed me to say they couldn't allow the transfer to go through on maturity as there was one small mistake on the forms. I rang this bank and they said I'd have to start the process all over again !! Rang Shawbrook and explained the situation. No, I didn't have to start all over again. They got in touch with this bank and the transfer happened, at maturity, as planned. Success!! Reviewed on: 21st March 2025

the isa gives a good return.

the isa gives a good return. I feel confident that my investment is safe. Reviewed on: 20th March 2025

Online savings made simple.

Online savings made simple, with good customer service over the phone when additional help required. Also, savings rates are very competitive. Reviewed on: 20th March 2025

Excellent rates, clearly explained on an accessible...

Excellent rates, clearly explained on an accessible website Reviewed on: 20th March 2025

Happy customer

I've been using Shawbrook for about 10 years when an account natures there's usually another suitable account. I wouldn't apply for another if I didn't feel comfortable with Shawbrook. I've had little reason to contact customer service. Reviewed on: 20th March 2025

Very good interest rates on excellent range of fixed...

Very good interest rates on excellent range of fixed rate products Reviewed on: 20th March 2025

Easy application process - clear details & explanati...

Easy application process - clear details & explanations. Good variety of products to choose from. Easy secure message function s Reviewed on: 20th March 2025

Very good rate and so easy to manage account.

Very good rate and so easy to manage account. Excellent communication Reviewed on: 20th March 2025

Excellent customer service

Very competitive interest rates, excellent customer service and easy to navigate website. Reviewed on: 20th March 2025

Easy online experience.

Easy online experience. Efficient processes. Good return rates. Reviewed on: 20th March 2025

A1 Helpful...

A helpful experience, with clear information, easy to access, a posative experience. Reviewed on: 20th March 2025

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