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Shawbrook Bank: Savings reviews

View other Shawbrook Bank products
4.81
Based on 2,758 reviews, last reviewed 11th Aug 2026
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Withdrawal Withdrawals are a bit slow however overall I'm pleased with the service Reviewed on: 11th August 2026
Barry G's avatar
Barry G

Latest lowest rating:

1

Staggeringly bad treatment at the hands of this Bank... Staggeringly bad treatment at the hands of this Bank - they reminded me that the maturity of my 1 year ISA was approaching and I had to give them my m... Read more Reviewed on: 27th May 2026
MrRee's avatar
MrRee
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About this product

Shawbrook offer a range of savings accounts.

You can apply for a Shawbrook savings account online and it only takes a few accounts. Start saving from as little as £1 on some accounts.

Shawbrook savings account reviews help you find out what it’s really like to be a customer. If you’ve used Shawbrook before, you can also leave a review and share your experience.

Review Shawbrook Bank: Savings now

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Shawbrook Bank Savings reviews (2758)

Always near the top on savings rates.

4
Always near the top on savings rates. Some minor delays in service response. Also, some minor admin errors. Terms could be better clarified. Reviewed on: 29th July 2024
RichardH's avatar
RichardH

The web site is in complete chaos.

1
The web site is in complete chaos. Instructions are contradictory and many of the supposed links for transactions are either missing or do not link to the options they are supposed to. Clicking on "help" on the Accounts page produces "Ooops - page no longer exists". Using the secure message page seems to get no prompt response. Reviewed on: 5th July 2024
Anon's avatar
Anon

INVEST ELSEWHERE!!

1
Everything that could possibly go wrong did and I am so glad I did not invest with them. Terrible customer service and they don’t even bother to answer emails. Reviewed on: 26th June 2024
ANON's avatar
ANON

Efficient, friendly and value for money

5
The call centre has excellent staff who are UK based, calls are answered quickly and the team are friendly and helpful. Setting up an ISA online was easy and text and email updates on the process were useful. Reviewed on: 31st May 2024
Rachel H's avatar
Rachel H

Very good rates and products.

5
Very good rates and products. Customer service a little slow to respond and all is in-app, which be frustrating but you get there in the end. Overall very happy. Reviewed on: 24th May 2024
Tim Lole's avatar
Tim Lole

It was easy to open a savings account.

4
It was easy to open a savings account. Competitive interest rates Reviewed on: 24th May 2024
Filipa Alexandre's avatar
Filipa Alexandre

Straightforward and competitive savings choices

5
Shawbrook Bank has a very easy to navigate website and offers attractive interest rates on its savings products. Not having banked with Shawbrook before I was somewhat cautious at first, but needn't have been. Seeing them recommended by the Martin Lewis website I have already made two savings investments with them and it has all gone very smoothly. Reviewed on: 24th May 2024
Samantha P's avatar
Samantha P

Dealing with Shawbrook is very easy, they communicat...

5
Dealing with Shawbrook is very easy, they communicate well in straightforward language Reviewed on: 24th May 2024
Gwyn's avatar
Gwyn

Archaic online system

1
Impossible to transfer between accounts online, have to request transfers via secure messaging which is taking 5 days to action due to insufficient staffing. Same goes for customer service in general, insufficient staffing leading to long delays. Reviewed on: 23rd May 2024
Mike's avatar
Mike

Just in for the competition.

3
Just in for the competition. Would not have bothered otherwise Reviewed on: 14th April 2024
Trefor P's avatar
Trefor P

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