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Shawbrook Bank: Savings reviews

4.87
Based on 1,776 reviews, last reviewed 16th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025
Hilary W's avatar
Hilary W

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025
elisa 's avatar
elisa

About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Great Customer service.

5
Website is very user friendly. There is a good variety of banking options with detailed explanations of the pros and cons of each. The team respond quickly to any queries you raise with them. Reviewed on: 21st March 2025

It is just so easy to do it on line...

5
It is just so easy to do it on line Reviewed on: 21st March 2025

great company for my ISA

5
great company for my ISA Never have a problem with them Reviewed on: 21st March 2025

Happy customer.

5
Money is always transferred promptly and the website is easily navigable. Interest rates close to market leaders. Reviewed on: 21st March 2025

Easy to use

5
Never had any problems, easy to use Reviewed on: 21st March 2025

So easy to use the online banking service.

5
So easy to use the online banking service. Great rates. Reviewed on: 21st March 2025

Happy with savings and service.

4
Happy with savings and service. Relatively easy to use Reviewed on: 21st March 2025

Great banking experience.

5
Easy to use website, good range of saving products, great rate of interest. Reviewed on: 21st March 2025

Great products at great rates, with an easy to navig...

5
Great products at great rates, with an easy to navigate web-site, nice job! Reviewed on: 21st March 2025

Helpful humans on the phone

5
I opened a fixed rate ISA with money to be transferred from another ISA where the rate had dropped. I'm not tech savvy so panicked a bit when money didn't show immediately so phoned. A response from a person was almost immediate and everything explained in a friendly, efficient manner. So rare these days. Reviewed on: 21st March 2025

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