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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Excellent customer care service.

Excellent customer care service. Online web portal very user friendly and easy to understand. Online help and telephone assistance excellent. Reviewed on: 21st March 2025

Always helpful, friendly, and understanding

Always helpful, friendly, and understanding Reviewed on: 21st March 2025

Easy to navigate website.

Easy to navigate website.good savings rates and. Helpful staff Reviewed on: 21st March 2025

Great Customer service.

Website is very user friendly. There is a good variety of banking options with detailed explanations of the pros and cons of each. The team respond quickly to any queries you raise with them. Reviewed on: 21st March 2025

It is just so easy to do it on line...

It is just so easy to do it on line Reviewed on: 21st March 2025

great company for my ISA

great company for my ISA Never have a problem with them Reviewed on: 21st March 2025

Happy customer.

Money is always transferred promptly and the website is easily navigable. Interest rates close to market leaders. Reviewed on: 21st March 2025

Easy to use

Never had any problems, easy to use Reviewed on: 21st March 2025

So easy to use the online banking service.

So easy to use the online banking service. Great rates. Reviewed on: 21st March 2025

Happy with savings and service.

Happy with savings and service. Relatively easy to use Reviewed on: 21st March 2025

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