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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Great banking experience.

Easy to use website, good range of saving products, great rate of interest. Reviewed on: 21st March 2025

Great products at great rates, with an easy to navig...

Great products at great rates, with an easy to navigate web-site, nice job! Reviewed on: 21st March 2025

Helpful humans on the phone

I opened a fixed rate ISA with money to be transferred from another ISA where the rate had dropped. I'm not tech savvy so panicked a bit when money didn't show immediately so phoned. A response from a person was almost immediate and everything explained in a friendly, efficient manner. So rare these days. Reviewed on: 21st March 2025

no probs

no problems difficult to make this have more words Reviewed on: 21st March 2025

Shawbrook savings

My view is that Shawbrook provides simple to use savings products with competitive interest rates Reviewed on: 21st March 2025

Only good words about shawbrook

I have banked with shawbrook twice now and I believe them to be a trustworthy, reputable bank. They provide good interest rates and I have never had a issue with contacting them. I have always found their customer service to be exemplary. Reviewed on: 21st March 2025

I can bank on Shawbrook

I always find a savings product to suit me Reviewed on: 21st March 2025

Easy to switch products

It was really easy to switch my bond once the term was over. They even reminded me. All I had to do was choose a new product and they did the rest. I received an update saying my money had moved and all done. Reviewed on: 21st March 2025

Good interest rates

I have recently invested in an ISA, the interest rate was one of the top rates around. I already had an ISA from the previous year & was happy to use Shawbrook again. Reviewed on: 21st March 2025

Honest opinion

Never had any issues with the service SB clear & concise @ information and exceptional products hard to find fault Reviewed on: 21st March 2025

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