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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Doe's what it says on the tin.

Usually competitive, never had any issues. Reviewed on: 21st March 2025

Excellent online bank.

I've been with Shawbrook nearly 2 years. Excellent interest rates and their banking app. is very comprehensive and easy to use. On the occasion I used customer service I found them excellent. I'll be staying with Shawbrook that's is certain. Reviewed on: 21st March 2025

A good reliable bank

Straightforward, efficient customer services with saving products which suit me at very good interest rates. Reviewed on: 20th March 2025

Very competitive rates and very easy to set up ...

Very competitive rates and very easy to set up investment accounts and to subsequently review and update them Reviewed on: 20th March 2025

Swapped to fixed ISA

Swapped to fixed ISA no issue from another provider with decent interest rate Reviewed on: 20th March 2025

Great Customer Service

Whenever I have had a problem or query it is always dealt with swiftly and politely. This is ultimately the sign of great customer service. They actually go out of their way to help you! Reviewed on: 20th March 2025

Great for savings

I have been a Shawbrook customer for years and my mum took out one of their products based on my recommendation. I've always had excellent customer service and the savings rates are competitive. Reviewed on: 20th March 2025

Excellent products and rates good website too.

Excellent products and rates good website too. I have lots of confidence in the Comoany. Reviewed on: 20th March 2025

Excellent bank

Have never had a problem when contacting either online or telephone. Very professional and well trained Reviewed on: 20th March 2025

Investing money has been an easy process, any minor...

Investing money has been an easy process, any minor problems were addressed very quickly - well done Shawbrook Bank! Reviewed on: 20th March 2025

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