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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1776 reviews)

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4.87

Based on 1,776 reviews, last reviewed 16th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Don't go hereWhere to begin? Where to begin? Lousy customer service, bordering on dishonesty. T&Cs defiinitely don't match customer care duties. Reviewed on: 8th April 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1776)

Very competitive rates and very easy to set up ...

Very competitive rates and very easy to set up investment accounts and to subsequently review and update them Reviewed on: 20th March 2025

Swapped to fixed ISA

Swapped to fixed ISA no issue from another provider with decent interest rate Reviewed on: 20th March 2025

Great Customer Service

Whenever I have had a problem or query it is always dealt with swiftly and politely. This is ultimately the sign of great customer service. They actually go out of their way to help you! Reviewed on: 20th March 2025

Great for savings

I have been a Shawbrook customer for years and my mum took out one of their products based on my recommendation. I've always had excellent customer service and the savings rates are competitive. Reviewed on: 20th March 2025

Excellent products and rates good website too.

Excellent products and rates good website too. I have lots of confidence in the Comoany. Reviewed on: 20th March 2025

Excellent bank

Have never had a problem when contacting either online or telephone. Very professional and well trained Reviewed on: 20th March 2025

Investing money has been an easy process, any minor...

Investing money has been an easy process, any minor problems were addressed very quickly - well done Shawbrook Bank! Reviewed on: 20th March 2025

Always experienced first class service along with go...

Always experienced first class service along with good interest rates for my savings, never had reason to complain about anything to date. Reviewed on: 20th March 2025

Always excellent service from Shawbrook

Shawbrook Bank are consistently at the top of the savings tables and although unknown to me when I first used them, I've been with them many years now and have always received excellent customer service. They've kept me informed of maturing accounts and it's easy to withdraw money or reinvest. They're my favourite bank, easy to contact and always efficient. Reviewed on: 20th March 2025

Great online bank

Very helpful on a call to the bank and a very good interest rate for ISA savings Reviewed on: 20th March 2025

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