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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Always experienced first class service along with go...

Always experienced first class service along with good interest rates for my savings, never had reason to complain about anything to date. Reviewed on: 20th March 2025

Always excellent service from Shawbrook

Shawbrook Bank are consistently at the top of the savings tables and although unknown to me when I first used them, I've been with them many years now and have always received excellent customer service. They've kept me informed of maturing accounts and it's easy to withdraw money or reinvest. They're my favourite bank, easy to contact and always efficient. Reviewed on: 20th March 2025

Great online bank

Very helpful on a call to the bank and a very good interest rate for ISA savings Reviewed on: 20th March 2025

Quick and efficient to resolve my queries.

Quick and efficient to resolve my queries. Quick response to my calls. Reviewed on: 20th March 2025

so far no issue,s after 2 years with shawbrook

so far no issue,s after 2 years with shawbrook Reviewed on: 20th March 2025

Simple to use online, friendly customer service staf...

Simple to use online, friendly customer service staff, competitive rates. Highly recommend. Reviewed on: 20th March 2025

Competitive interest rates and a range of options.

Competitive interest rates and a range of options. Easy navigable web site and confident with the security in place Reviewed on: 20th March 2025

Shawbrook have a user friendly website.

Shawbrook have a user friendly website. The savings products are always competitive and their customer service is first class. Reviewed on: 20th March 2025

Always competitive rates, reliable service

Always competitive rates, reliable service Reviewed on: 20th March 2025

Good savings rate is just a start

Good savings rate through an easy to use website Reviewed on: 20th March 2025

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