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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

Total Satisfaction.

Total Satisfaction with handling of my savings accounts, very good interest rates Reviewed on: 29th February 2024

Recently opened a Savings Account and a Cash ISA wit...

Recently opened a Savings Account and a Cash ISA with this Bank. I found the process easy to follow, and most efficient. It all went smoothly and without a hitch, which is most re-assuring if they are looking after my hard earned money. The interest rates that they offer on their products are some of the best on the market. Very satisfied at the moment. Reviewed on: 29th February 2024

Always kept up to date with savings accounts g...

Always kept up to date with savings accounts good rates of interest. Reviewed on: 29th February 2024

Recently taken out an ISA.

I've recently taken out an ISA, found them to have the best interest rate at the time. Smooth transaction on their website, where I already had an account. Reviewed on: 29th February 2024

A real novelty!

Phones answered quickly (a real novelty!). Staff know what they are talking about. Soon sorted out my query. Reviewed on: 29th February 2024

Thumbs up

Very straightforward, good rates, no hassle Reviewed on: 29th February 2024

Easy to Set Up Accounts

Good rates when I was looking and have opened accounts several times over the last few years. Reviewed on: 29th February 2024

Competitive rates for savings.

Competitive rates for savings. Cannot rate other products as not involved. Reviewed on: 29th February 2024

Very user friendly for me, a mature and nervous saver.

Have been saving with Shawbrook for some years now and find them very easy to deal with. Website is very user friendly and Interest rates are very competitive. Reviewed on: 29th February 2024

Attractive Rates

What attracted me to Shawbrook were the competitive interest rates offered and indeed, still keep me with you! The online service matches that of other account providers I use although out of seven providers I find navigating the Shawbrook site the hardest. Finding the latest letter/message isn't easy for me. However, I'm satisfied with the level of professionalism demonstrated and the performance of your banking business to date. Reviewed on: 29th February 2024

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