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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.85 (1779 reviews)

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4.84

Based on 1,779 reviews, last reviewed 13th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was incredibly straightforward to open up an ISA... It was incredibly straightforward to open up an ISA account and to transfer the balance at maturity to another ISA. Reviewed on: 16th July 2025

Latest lowest rating:

1

Awful customer service, no reply to emails, no reply... Awful customer service, no reply to emails, no reply to messages. Currently unable to access funds so I cannot pay my care home fees. Absolutely shoc... Read more Reviewed on: 13th November 2025

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (1779)

...fixed rate bond

Quick and efficient customer service very knowledgeable Reviewed on: 1st March 2024

easy access savings account.and top interest

Easy to set up an easy access savings account. With top interest rates: Reviewed on: 29th February 2024

Best bank for savers.

Shawbrook offered the best savings rate for a one-year account,and the process of opening the account was straightforward with good communication and lots of information about the bank and its products Reviewed on: 29th February 2024

Great rates and excellent customer service

Very straightforward process to open an account with great investment rates. Fast response to my query which was answered to my satisfaction. Communication is also automated to give reassurance that deposits have reached the account. Reviewed on: 29th February 2024

Not always giving a TRUE percentage

Not impressed by some of your percentage savings as it seems to change Day after Day, resorting in a Higher interest there after! Reviewed on: 29th February 2024

Always a reliable savings provider whose products ar...

Always a reliable savings provider whose products are at competitive rates. Reviewed on: 29th February 2024

easy and clear to understand the offer

easy and clear to understand the offer and quick to open new account Reviewed on: 29th February 2024

Good rates and pleasant use interface

Consistently competitive savings rates and user-friendly web site. Shawbrook is my preferred bank for any surplus funds I have available for saving. Reviewed on: 29th February 2024

easy to use web site - good rates for savers - easy...

easy to use web site - good rates for savers - easy to apply for products Reviewed on: 29th February 2024

Very helpful on the phone.

Very helpful on the phone. Good at keeping in touch by text re. change of interest rates. Reviewed on: 29th February 2024

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