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Simply Business: Business Insurance reviews

Name: Business Insurance
Rating: 4.31 (13 reviews)

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4.63

Based on 13 reviews, last reviewed 11th Oct 2024

80% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

23%

2 star

Latest highest rating:

5

Simply Business Insurance is taylormade to suit each... Simply Business Insurance is taylormade to suit each individual business and its needs. The premiums are very good value for money but the five star r... Read more Reviewed on: 11th October 2024

Latest lowest rating:

1

Rip off I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by... Read more Reviewed on: 11th September 2017

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Simply Business Business Insurance reviews (13)

Review of the Simply Business, Business Insurance:

Simply Business Insurance is taylormade to suit each...

Simply Business Insurance is taylormade to suit each individual business and its needs. The premiums are very good value for money but the five star rating comes from the wealth of information, help and support for small businesses and start ups. Reviewed on: 11th October 2024

Reply from Simply Business Hi Vicki, we're delighted to hear you find our free resources useful and really appreciate you taking the time to review our service. Thank you! Response date: 24th October 2024

Good service but lacking a crucial differenciaton

Unfortunately, Simply Business have restricted themselves by not allowing the customer to differentiate between US law and US territory, which caused me to leave them after agreeing to rearrange my client's contract under UK law (even though she resides in the US). The inlcusion of US law increased a premium tenfold, so it is a no-brainer that the customer will leave if this option is not available. Reviewed on: 15th September 2017

Reply from Simply Business Thanks very much for giving us your helpful feedback on this, Hannah. Response date: 22nd October 2021

Rip off

I had o e claim in 11 years for accidental damage to my power tool total cost was £245 Of which £100 was excess which I paid .The balance was paid by simply business. However 1month later my renewal arrived and was over £200 more per annum .I find this shocking and usary .I have removed my business from their books after 11 years . Do Not Use Simply Business Reviewed on: 11th September 2017

Reply from Simply Business Hi, thank you for your feedback. Firstly, we're sorry that we haven't picked this up sooner, we already actively monitor our customer reviews on three major sites and unfortunately missed this at the time. Secondly, we're sorry that you were so unhappy with your renewal price after having made a claim. Unfortunately sometimes a claim can result in a higher premium the following year but the the price can also affected by a number of other factors. It's a real shame we weren't able to offer you a more competitive quote on this occasion and we're very sorry to lose you as a customer. Thank you for your comments and take care. Response date: 22nd October 2021

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