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Smart-Cover: Appliance Insurance reviews

Name: Appliance Insurance
Rating: 4.44 (43 reviews)

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4.46

Based on 43 reviews, last reviewed 16th May 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

79%

3 star

2 star

12%

Latest highest rating:

5

I’ve had a great experience using Smart Cover’s appl... I’ve had a great experience using Smart Cover’s appliance insurance. Their team was responsive when I had an issue with my washing machine, and the cl... Read more Reviewed on: 16th May 2025

Latest lowest rating:

1

Boiler maintenance and insurance They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifyin... Read more Reviewed on: 20th September 2022

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About this product

Thinking of insuring your next home appliance with Smart-Cover? Read reviews of the appliance cover they provide from our community members on Smart Money People to help you understand what the policies are really like. If you're more concerned about customer service, making a claim, or the price of the excess, please comment below, or read what others have said, and help one another!

Smart-Cover Appliance Insurance reviews (43)

Review of the Smart-Cover, Appliance Insurance:

First timer

Although we have not made a claim the policy we purchased is the right one for us and our requirements. Dealing with a representative was easy with a speed call back service, and helpful member of the team. Reviewed on: 26th August 2022

I’ve had a great experience using Smart Cover’s appl...

I’ve had a great experience using Smart Cover’s appliance insurance. Their team was responsive when I had an issue with my washing machine, and the claim process was quick and smooth. It’s affordable, and the coverage includes most of my essential kitchen appliances. Definitely gives peace of mind for homeowners like me. For anyone in the UK looking for a trusted provider, Smart Cover is a solid choice. You can check them out at https://smart-cover.co.uk/ Reviewed on: 16th May 2025

excellent service provider

they were very reliable and helpful. response time and follow ups always dealt with effectively. Reviewed on: 21st September 2022

Boiler maintenance and insurance

They maintained my boiler - it developed a leak and flooded my kitchen - they offered no service whatsoever and denied responsibility - and identifying their company is registered in the Channel Islands so there is no address - don't touch them with a barge pole Reviewed on: 20th September 2022

Quick replacement when part was obsolete

The outer glass on my oven door shattered with no warning. An engineer was out within the next couple of days. When it was established the part was obsolete, a replacement was offered and delivered quickly. I was kept up to date by my claims manager. Reviewed on: 15th September 2022

Quick and easy

Used them for years always efficent and easy to deal with Reviewed on: 13th September 2022

Great friendly helpful

from the first time you give them a call, they are at the other end of the phone, very friendly and helpful. After submitting the breakdown of the w/machine, they are emailing you and keeping you in the loop with the whole process from the engineer attending, to being unable to fix the product, to choosing a new w/machine and delivery. A very helpful team. Reviewed on: 13th September 2022

Best on the Market

Very experienced staff super quick in answering the phone and amazing how speedy my enquiry was dealt with and the repair work carried out. I did receive a replacement item and this arrived as stated. Engineers were efficient and carried out their job in a timely manner. Would definitely recommend Smart Cover to all my friends and I have done - keep up the good work guys I am really pleased with fast and efficient service. Reviewed on: 12th September 2022

Helpful, knowledgeable and value for money

Smart-Cover provide insurance for my granddaughter's laptop. They were most helpful in arranging this, explaining exactly what was what, and my policy for the laptop is excellent value for money. Reviewed on: 10th September 2022

Speedy service

Called up in the morning and had someone round in the afternoon and had the part so fixed it straight away Reviewed on: 9th September 2022

I love Smart Cover

Smart Cover are amazing they fixed my washing machine in 2 days !!!!! Reviewed on: 9th September 2022

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