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Smart-Cover: Home Emergency Cover reviews

Name: Home Emergency Cover
Rating: 4.7 (27 reviews)

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4.76

Based on 27 reviews, last reviewed 8th Jun 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

4 star

3 star

2 star

Latest highest rating:

5

Boiler breakdown was sorted on same day, service was... Boiler breakdown was sorted on same day, service was quick n fast Reviewed on: 8th June 2025

Latest lowest rating:

1

Dreadful Customer Service. Very difficult to make contact by telephone for any reason. Agents are not empathetic, caring, or concerned when you report an emergency. Company emp... Read more Reviewed on: 15th December 2022

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About this product

Looking for reviews of Smart-Cover's home emergency cover? Read on to see what people like you have said about the level of cover, price, and customer service provided by Smart-Cover! Or if you're already covered by one of their policies, please write a review of your own and join our community of reviewers!

Smart-Cover Home Emergency Cover reviews (27)

Review of the Smart-Cover, Home Emergency Cover:

Brilliant insurance company

We had a fault with are RCD switch on the fuse box which kept tripping,within 48 hours we had an engineer who repaired and sorted out are problem.Ive never had any issues with this company as they have always been spot on,brilliant company would recommend their services to anyone. Reviewed on: 21st September 2022

fabulous insurance

Very professional and they always get someone out to you within in a few hours. Reviewed on: 21st September 2022

No worries with boiler or radiators

Yearly boiler services plus no worriesuch if it breaks down or radiators leak as all covered with Smart Cover Reviewed on: 20th September 2022

Great service, huge value

This cover was so easy to set up, the premium is incredibly competitive and includes a free boiler service!! Reviewed on: 20th September 2022

Competitive, efficient and reliable cover

I found the premium to be affordable and when I needed to make a claim the staff were professional, reliable and extremely efficient in arranging my repairs Reviewed on: 20th September 2022

Breakdown time Response

Was happy with the outcome when we made a claim Reviewed on: 20th September 2022

Best home emergency cover.

I am happy with Smart Cover home emergency cover and the service is best as and whenever I had my problems with central heating system, they do the professional job, I have already convenience my friends and family to go for home emergency cover with this company. Reviewed on: 20th September 2022

Efficient

Have been with Smart insurance a few years now and find they are very efficient, professional and a fair price for what they offer. Reviewed on: 20th September 2022

Friendly helpful affordable

This company is the best company that we've been with for year's, no matter who you get to speak to with whatever the issue is they are always friendly, helpful & above all affordable Reviewed on: 20th September 2022

Good service

Good engineers and well expertised customer service agents Reviewed on: 13th September 2022

Excellent Service delivery

Experienced timely service from the company. 100% satisfied with the customer service. Reviewed on: 9th September 2022

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