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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Good value

5
An easy experience with setting up accounts and best interest rates around Reviewed on: 27th January 2024

Good bank, although two factor authentication would...

4
Good bank, although two factor authentication would help protect the account. Reviewed on: 27th January 2024

Easy to set up new account, without much hassle.

4
Easy to set up new account, without much hassle. Reviewed on: 27th January 2024

Competitive rate.

5
Competitive rate. A very straightforward and satisfactory experience. Reviewed on: 27th January 2024

Easy set up

5
Easy to set up a fixed term savings account online. Very smooth. Reviewed on: 27th January 2024

Smartsaver

5
Smartsave is a company that lets you control your savings without the hassle of cold calls. Value for money on savings is 100% worth the wait as the interest rates for existing customers is higher than any other Bank. Customer service is no hassle but more so very helpful. Reviewed on: 27th January 2024

On boarding process

3
On boarding process is easy but no confirmation certificate of amount invested Reviewed on: 27th January 2024

Easy to set up and access

5
Easy to set up and access online; good rates of return Reviewed on: 27th January 2024

Very easy to open and very good interest rates off o...

5
Very easy to open and very good interest rates off offered. Reviewed on: 27th January 2024

Quick and easy to set up, attractive interest rates...

5
Quick and easy to set up, attractive interest rates and good communication through the life of the account Reviewed on: 27th January 2024