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SmartSave: Savings reviews

4.77
Based on 2,549 reviews, last reviewed 22nd Jan 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026
Sheila C's avatar
Sheila C

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024
Jim S's avatar
Jim S

About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

5
Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Great savings rate and account access

5
Opened a 1 year fix account with a great rate of interest using their online account facilities. Contacted ahead of the maturity date to give me time to think about my next year's saving. Good range of products available. Reviewed on: 27th January 2024

Customer Focused investment company .

5
As a novice investor I began saving with Smartsave last year. I found them to be informative customer focused and offering the best rates on the market! Using their site is super easy and simple to follow everything is fully explained perfect for both the novice and experienced investor. Reviewed on: 27th January 2024

Regular updates a plus

4
SmartSave have kept me well informed all the way with my savings with them Reviewed on: 27th January 2024

Very easy to use and navigate online.

5
Very easy to use and navigate online. Seems very secure. Communication is very good. Reviewed on: 27th January 2024

Super simple, super smart!

5
Super simple, super smart! Very easy to set up and manage online. Reviewed on: 27th January 2024

Excellent

5
Great experience. Web portal works well. Emailed them and they replied back with a helpful response within a day. Can’t really complaint. Reviewed on: 27th January 2024

I’m Smart Saving!

5
Top rates of interest, with a range of terms to suit all needs. A no-fuss, simple, online application and management of savings account. Updated information at your fingertips with user-friendly language. Will re-invest for sure. Reviewed on: 27th January 2024

Great interest rates and easy to set up account.

5
Great interest rates and easy to set up account. Reviewed on: 27th January 2024

Efficient and easy to use website.

5
Efficient and easy to use website. Good rates and helpful staff. Reviewed on: 27th January 2024

Simple to use service with excellent communication

5
Simple to use service with excellent communication Reviewed on: 27th January 2024