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SmartSave: Savings reviews

Name: Savings
Rating: 4.77 (2549 reviews)

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4.77

Based on 2,549 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

15%

Latest highest rating:

5

Invested fixed savings . Invested fixed savings . Carried forward to next year due to interest rate and feel good factor Reviewed on: 22nd January 2026

Latest lowest rating:

2

No Joint or old accounts No Joint accounts allowed no transfer in from old established accounts Reviewed on: 6th February 2024

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About this product

SmartSave offers a fixed term saver account that provides customers with a secure and reliable way to save money, offering fixed interest rates over specified terms. This account is particularly noted for its competitive interest rates, such as a 1 Year Fixed Rate Saver with a 5.16% interest rate on savings up to £85,000.

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SmartSave Savings reviews (2549)

Review of the SmartSave, Savings:

Lack of personal contact by telephone with a custome...

Lack of personal contact by telephone with a customer adviser Reviewed on: 18th March 2024

Excellent customer service

Very good see is what you see is what you get, reliable Reviewed on: 26th January 2024

Average experience but unable to provide better savi...

Average experience but unable to provide better savings rates than competitors. Reviewed on: 26th January 2024

To honest, after I'd put my money into their fixed r...

To honest, after I'd put my money into their fixed rate, I forgot about them! But the rate was competitive, and communications when the account matured good. Reviewed on: 26th January 2024

Good fixed rate savers.

I've not had to contact Smartsave but continued investing when I saw how good the rates were, last year. I've been saving with them for 2 years, onto my 3rd now. Reviewed on: 26th January 2024

Very easy to use, straightforward and easy to unders...

Very easy to use, straightforward and easy to understand Reviewed on: 26th January 2024

Very good easy to understand would recommend to anyone

Very good easy to understand would recommend to anyone Reviewed on: 26th January 2024

I have saved

I have saved and am receiving interest. Reviewed on: 26th January 2024

Online banking made easy

From my experience any question I asked was answered swiftly ,and always a good return on my money, Reviewed on: 26th January 2024

GREAT SAVINGS RATES AND EASY TO MANAGE ON LINE

GREAT SAVINGS RATES AND EASY TO MANAGE ON LINE Reviewed on: 26th January 2024

Worst CS in the WORLD!!!!!!

This company has the worst Customer Service ever.. Worst CS in the WORLD!!!!!! They promise lots but deliver NOTHING. They want so much personal information on you NOT relevant to the product. One assumes to pass onto other companies. Reviewed on: 26th January 2024

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