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Tandem: App reviews

Name: App
Rating: 4.27 (88 reviews)

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4.24

Based on 88 reviews, last reviewed 4th Sep 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

71%

11%

Latest highest rating:

5

Easy to use app and to add and withdraw money... Easy to use app and to add and withdraw money Reviewed on: 4th September 2024

Latest lowest rating:

2

Not a great experience The app isn't stable, and I've had real issues. Reviewed on: 10th March 2023

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About this product

Once Tandem Bank launches, they'll be sure to have a current account, so come back later this year when they've launched and read our community reviews of Tandem Bank's current account offering.

Tandem App reviews (88)

Review of the Tandem, App:

Great Credit card

I have had this credit card for well over a year. I is great that a s soon as you spend any money a banner appears on my phone. On the occasions that I need to speak to a member of their customer service team they are extremely helpful. It usually takes less than a minuter to get through. The cash back option is worth while and it is monthly. Reviewed on: 11th May 2019

Excellent app, easy to use and great benefits

The app has been simple to use and to see all of the information I need, as well as being able to manage my account from my phone. The benefits are up there with the best as an added bonus. Reviewed on: 10th May 2019

Excellent Company!

Excellent Customer Services! Would recommend to family and friends! Reviewed on: 10th May 2019

Service

Best in offers and customer services Reviewed on: 10th May 2019

Brilliant service

Very quick turnarounds and no problem is too small Reviewed on: 10th May 2019

Love the Tandem App and card

App is great. Easy to use. Love the fact I can link my current account and Tandem works out my finances for me. Shows me how much I have left after bills and when my direct debits are due. The credit card is also good. Zero fees on purchases abroad and 0.5 percent cash back on all purchases home or abroad.The card looks cool too and you can choose from 4 colours. Tandem also do fixes saver and an instant access saver. Customer services is also very quick to respond through the app. Can freeze my card if I were to loose or misplace it. Purchases are displayed instantly on my phone and in the app. Great work Tandem. Reviewed on: 10th May 2019

Very user friendly service

The app is very easy to use and helps to keep track of the spending. Also, responses to questions are via a chat so you know who you're talking to Reviewed on: 10th May 2019

Tandem Credit Card - Brilliant!!

This company is brilliant. Not only can I do everything in an iPhone app, but the notifications of a spend are instant. One wonders why other banks can't do it. And then there is the cashback. Always a very pleasant surprise at the end of the month. And it doesn't stop there. Paying for something overseas attracts no charge whatsoever. So, if I'm in the USA, not only do I still get instant notifications of a spend, but I get an excellent conversion rate in GBP. All these things make having a Tandem credit card a very satisfying experience indeed. Reviewed on: 10th May 2019

Excellent service

Great way to manage personal finances Reviewed on: 10th May 2019

Great for cashback

The app in general is great and customer service via the chat is very useful and beats getting in the phone. Staff usually resolve issues promptly. Reviewed on: 10th May 2019

Fantastic Cash Back Credit Card Simple and Efficient to Manage

The Tandem Cash Back Credit Card is just so simple to manage. Purchases show straight away and you have confidence that the transactions are secure as the app forwards you a code for the reatailer. Transactions appear in the app immediately so you can be sure that you not only know what you are spending but you can also check for any unauthorised activity to prevent credit card fraud. It is easy to check transactions and reconcile your spending as it tracks spending, and if you pay into your account it shows almost immediately allowing you to manage your spending affairs. The posted monthly statement is clear and concise. You also get 0.5% cashback on your spending and 0% foreign fees when you spend abroad. A reasonable spending limit was applied to my account. I have had no problems with this credit card and would recommend it to all. Well done Tandem. Reviewed on: 10th May 2019

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