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Tandem: Credit Card reviews

4.66
Based on 359 reviews, last reviewed 22nd Mar 2021
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
10%
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3%
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0%
See only 1 star reviews
6%

Latest highest rating:

5

100% O recomand cu incredere, este cea mai tare. Reviewed on: 22nd March 2021
Oprea Liliana's avatar
Oprea Liliana

Latest lowest rating:

1

Rubbish service Had my card declined and then received Text saying that until I agreed 6 fee my card would not work. Shameful treatment of customers. Check out their ... Read more Reviewed on: 10th March 2020
Karen Boutros's avatar
Karen Boutros

About this product

Tandem Bank launched their first credit card in 2018, and like you, we're keen to find out what it's like being a Tandem Bank customer. If you'e a Tandem credit card customer, why not leave a short review below. You'll be helping the Smart Money People community to find out more about this new player.

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Tandem Credit Card reviews (359)

Customer Focus at its core

5
Tandem are fantastic! They are always looking for ways to enrich the customer experience and put the customer first. Their focus is on the customer and making money easier to manage which is great to see in an industry of products designed in favour of the banks. Reviewed on: 6th January 2020

Great for Travel!

5
I love using the Tandem Journey Card particularly due to no fees when purchasing items abroad. Reviewed on: 6th January 2020

Works all around the world, no FX and Cashback!

5
Excellent card. I use it whenever I travel. You get real-time spending updates with both currencies and the Mastercard rate, so cheaper than taking cash. As far as I know the only card that does this and pays cashback. Reviewed on: 6th January 2020

Great Travel and Cashback card

4
The Tandem Cashback Card offers great features such as 0.5% cashback and 0 fx fees abroad Reviewed on: 6th January 2020

Best Card

5
Can be used fee free abroad, and I receive cashback every month for no cost to me. Can’t ask for more. Reviewed on: 2nd January 2020

Totally useless!

1
Totally useless!! I disputed a fraudulent transaction. They asked for more info, I sent this 4 times! and they then sent me another letter stating they hadn't received any further communication and have closed the case. It has now surpassed the time limit for them to dispute, so I'm now liable to pay this fraudulent transaction. I will be cancelling my card and going elsewhere. The worst company I've had the misfortune of dealing with. Reviewed on: 2nd December 2019

Fantastic credit card

5
Sensible limit, great cashback on all transactions and fantastic rates abroad Reviewed on: 18th November 2019

Great credit card.

5
Great credit card, good travelling companion. No charges abroad and cashback too. Handy app as well Reviewed on: 5th November 2019

Fantastic Card

5
Great for travel. Accompanying app is great. Reviewed on: 13th June 2019

Great all around car

4
Have been using the card for a while now and it combined with the app are great for keeping track of spending . Cashback is quite nice too Reviewed on: 19th May 2019

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