Write a review

Newsletter

Go to business site

The Stafford Building Society: Savings reviews

Name: Savings
Rating: 4.57 (50 reviews)

View other The Stafford Building Society products

4.57

Based on 50 reviews, last reviewed 18th Jun 2026

61% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Patient, good humoured staff dealt with my business... Patient, good humoured staff dealt with my business in a very effective way Reviewed on: 18th June 2026

Latest lowest rating:

2

Old fashioned Not much can be done online, no app, website won’t work with Safari. Staff helpful. Reviewed on: 14th April 2026

Visit provider site Read all reviews Write a review

About this product

Stafford Building Society savings reviews can help you to find out more about life at Stafford Building Society. How easy is it to contact Stafford Building Society? And how friendly are they? Our Stafford Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review The Stafford Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

The Stafford Building Society Savings reviews (50)

Friendly & helpful staff.

Friendly staff. Very professional & helpful. Reviewed on: 11th March 2026

Reply from The Stafford Building Society Thank you, David. We really appreciate you taking the time to share your review and for choosing The Stafford. Response date: 23rd March 2026

Excellent and helpful staff on visit today.

Excellent and helpful staff on visit today. Staff member was able to complete transaction and also update other records for me. Reviewed on: 6th March 2026

Reply from The Stafford Building Society Really pleased to hear your visit went so well, Mark. It's great that the team could help complete everything and get your records updated while you were in branch. We'll be sure to share your kind feedback with them. Response date: 10th March 2026

Excellent customer service

Went into the branch as mislaid my pass book but needed an urgent transfer to my bank .. Can I just say Claire and Karen were so helpful especially Claire who I felt where professional and sympathetic and went above and beyond to help me Thankyou Reviewed on: 5th March 2026

Reply from The Stafford Building Society Thank you so much for taking the time to leave this lovely review, Samantha. We're really pleased Clare and Karen were able to help when you needed things sorted quickly. We'll make sure your kind words are pass on to them and the rest of the branch team. Response date: 10th March 2026

Great counter service

The counter service at the building society is excellent. Staff are always friendly, knowledgeable and efficient. Reviewed on: 1st March 2026

Reply from The Stafford Building Society Thank you, Martin, for your 5 Star review. We are pleased to hear that you value the friendly, knowledgeable and efficient service from our counter team. We will be sure to pass your comments on to the branch team. Response date: 2nd March 2026

Opening an ISA.

I wanted to open an ISA as have savings account. Very quick and efficient service whilst explaining options. Reviewed on: 27th February 2026

Reply from The Stafford Building Society Thank you for your kind review and the five stars. We are glad our team could make opening your ISA straightforward and clearly talk you through the options. We look forward to supporting you in the future. Response date: 2nd March 2026

Saw Karen today and had all our questions answered s...

Saw Karen today and had all our questions answered simply. Very customer friendly and very polite. Thank you Karen. Reviewed on: 11th February 2026

Reply from The Stafford Building Society Thank you, Annette, for your lovely feedback. We will be sure to pass your kind comments on to Karen, who will be delighted to hear them. Response date: 12th February 2026

Courteous, professional and knowledgeable staff.

Staff contacted initially by phone were courteous and professional. They were knowledgable about the products they were selling and gave me exactly the information I needed. Great service from great people. Reviewed on: 8th February 2026

Reply from The Stafford Building Society Thank you, Robert, for your five-star review and for your kind words about The Stafford Building Society. We are delighted that our team provided courteous, professional and knowledgeable support, and that you received exactly the information you needed. We really appreciate your feedback and support. Response date: 11th February 2026

Attractive range of saving products and interest rates

Wide range of saving products. Attractive interest rates. Local presence - local branch with helpful and courteous staff. Reviewed on: 30th January 2026

Reply from The Stafford Building Society We are delighted to hear, Malcolm, that you value our local branch and the helpful, courteous service from our team. Being present in the community and offering personal support is something we care deeply about. We appreciate you taking the time to share your experience. Response date: 2nd February 2026

Kind and considerate

All staff are kind and considerate and know their role Reviewed on: 30th January 2026

Reply from The Stafford Building Society Thank you, Christine. We are really pleased to hear that our team’s kindness and professionalism came through. We appreciate you taking the time to share your feedback. Response date: 2nd February 2026

The Best Building Society

I have been with Stafford Railway for many, many years, and throughout that time the standard of service has remained consistently first class. The staff are unfailingly friendly, professional, and genuinely helpful. At a time when so much so called progress among high street banks seems to mean removing the human element, it is a real pleasure to deal with an organisation that still values it. Reviewed on: 29th January 2026

Reply from The Stafford Building Society Thank you so much for your lovely review, K C, and for being with us for so many years. We are really pleased to hear that our team continues to make a difference and that you value the personal service we pride ourselves on. Your support means a great deal to us. Response date: 2nd February 2026

Do you have a different The Stafford Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Instant Saver
from NatWest 4.65 from 150 reviews
Savings
from Westcountry Savings and Loans 4.05 from 1 reviews
Savings
from National Counties Building Society 4.20 from 8 reviews

Want to see more from The Stafford Building Society?

Mortgages
from The Stafford Building Society 4.45 from 24 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub