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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

fantastic

Great app and does everything we need as a small business Reviewed on: 31st March 2023

A great modern online bank

Starling has a great app and everything is laid out well and easy to use. The online cheque submission process is a real timesaver. Starling treat their customers as adults and the whole feel of the bank is a refreshing change from the rather old fashioned 'big 4'. Reviewed on: 31st March 2023

Easy to use and responsive service !

I have had a business account with Starling for nearly three years ( my first business account btw !) and have been very impressed throughout this time. It’s easy to use online and customer support has always resolved any issues. Great work , Starling ✅ Reviewed on: 31st March 2023

very good app

Very good and easy to use and provides all functionality Reviewed on: 31st March 2023

Good service n secure

Good service n secure , good questionnaire Ehe transferring big amounts Reviewed on: 31st March 2023

Best bank and customer service

I would recommend Starling to anyone starting a business. Their app is so easy to use, clear and well laid out and I get everything I need from it. Customer service is also brilliant and has helped me quickly any time I've had questions. Reviewed on: 31st March 2023

Easy to use efficient bank

Very easy no use via the app and online. No frills, no hassle and no fee banking Reviewed on: 31st March 2023

Excellent customer service and product features

Highly recommended. The product features and service I have personally received from starling bank have been second to none and I regularly recommend them to anyone looking for a business bank account. Reviewed on: 31st March 2023

Does everything very well.

Breath of fresh air to our previous business bank. Reviewed on: 31st March 2023

Starling lead, other banks follow

We've used Starling Business Banking for a number of trouble-free years and find their app-based banking has been transformational. We've watched the legacy banks try to keep up but for us they lack one important thing; our trust. Reviewed on: 31st March 2023

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