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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Does exactly what I need

Free banking Easy to use Lots of useful features like spaces to budget for expenses Reviewed on: 31st March 2023

So easy

Starling do everything I need my bank to do. No problems, no charges. Simple. Reviewed on: 31st March 2023

Personal and simple

Great customer service - quick, personal and friendly Online services - easy to use, intuitive and great displays of useful data Reviewed on: 31st March 2023

Great

Great bank. Been with them a few years now Reviewed on: 31st March 2023

First Class Service

Absolutely excellent service - highly efficient and reliable with a human being contactable on the rare occasion you need one. Reviewed on: 31st March 2023

Fantastic bank, proper life changing.

Easy, no hassle attitude to everyday banking. Reviewed on: 31st March 2023

Best bank for business

Starling are by far the best bank we have used over the years. The system makes the whole banking process do much easier, I don't understand why other banks don't follow their lead. Reviewed on: 31st March 2023

Brilliant customer service

Easy to navigate and work with. Customer service experience Reviewed on: 31st March 2023

Great banking experience

Starling are a great bank , easy to use banking app great products first class customer service Reviewed on: 31st March 2023

Just so simple

Starling have actually thought about what business owners need to be able to see at a glance and delivered it. From switching the account to day to day moving of funds and monitoring spend, everything is so user friendly and efficient. Reviewed on: 31st March 2023

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