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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

The best banking service

I have moved all my business banking across to Starling. By far the easiest bank to deal with and the range of features is second to none. Highly recommended. Reviewed on: 31st March 2023

Amazon platform for online banking

Excellent service but need to expand more into the transfer of funds globally expecially to China Reviewed on: 31st March 2023

Great bank, great service!

I can’t fault Starling. They’ve proved to be the best business bank for myself and other small business owners I have recommended them too. Customer service is great! Reviewed on: 31st March 2023

Great service

Seamless functionality and prompt service when required Reviewed on: 31st March 2023

Simple but Effective

The business account from Starling Bank is so easy to use and readily accessible from my phone & Laptop meaning I can control my account from anywhere. Reviewed on: 31st March 2023

Easy to use hassle free banking

We have been working with Starling for 3 years now and found it to be very user friendly. All our transactions are easily accessible and transferring money is simple. We also have the account connected to our accounting package so reconciliation of invoices and receipts is seamless. Reviewed on: 31st March 2023

Easy to use and great customer service

I couldn’t ask for more from my bank. The customer service is great when I’m in need and the app is so easy to use! Reviewed on: 31st March 2023

Great service, fantastic system for my business

Always quick with customer support. Great service and product. Reviewed on: 31st March 2023

Without fuss and totally in control

I would just say that I couldn't run my business without Starling. They have been outstanding in mobilising and meeting my needs and business requirements. Whether it's foreign transactions or local issues, including disputes and chargebacks, they are always spot on. They take care of my business and I am grateful to have a chance to thank them. Deserved winners if they win. Reviewed on: 31st March 2023

poor customer telations

When Starling withdrew their offer of a US Dollar account, at first I thought it was an error, then after weeks realised it was intentional. In spite of many calls and messages, they simply tell me COMPUTER SAYS NO. Reviewed on: 31st March 2023

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