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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.89 (7597 reviews)

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4.89

Based on 7,597 reviews, last reviewed 28th Jan 2026

500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and easy to use - all seems to work well f... Great app and easy to use - all seems to work well for me and not looking to change Reviewed on: 28th January 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7597)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Brilliant sole trader option

I love this bank account, created if for when I started a side hustle that I ended up turning into a business. The app seems to always be one step ahead of other banking apps, or miles ahead of some older, slower-moving banks. Very much love the developments as a techy person. Reviewed on: 8th February 2023

Money can't buy happiness but Starling makes banking pretty darn sweet

I find Starling so easy to bank with that it takes any sting out of seeing money leave my account! And that is said by a lifelong spendthrift. I'm coming into my third year using Starling for both my business and personal accounts, and whenever opportunity arises to try and convert others to the Starling I'm straight onto them. And resentful if they have legitimate reasons to stay with another bank...boo... The rare occasion I've has to contact their customer services given the app is so straightforward to use, they were excellent and super friendly. Almost a shame there is not more reason to contact them :( Reviewed on: 7th February 2023

Straightforward and free business account. Just what I need for my small business.

A super account that lets me receive money from customers electronically and by cheque for free, really important for my small business. The banking card and app are also very simple to use. I am very happy. Reviewed on: 7th February 2023

cannot add a collaborator

I cannot add a collaborator to my account Also the UI is very confusing and user unfriendly. Reviewed on: 6th February 2023

Best Business Account

So easy to use and the business toolkit is a plus!! Reviewed on: 5th February 2023

Great banking service

No account issues like competitors. Great support and features Reviewed on: 4th February 2023

Good bank

Good customer service and they are always fast in answering my queries. Reviewed on: 4th February 2023

So pleasant to work with

I love how easy it is to operate my business account. It connects to the accounting software making everything easier to do. I appreciate, too, that any communications are sufficient for the business, meaning I read them! Reviewed on: 4th February 2023

The Customer is Starling!

Starling is a very Customer driven bank that listens to, and meets the needs of its Customers. If this attitude always prevails, they can't really go wrong. Reviewed on: 4th February 2023

Brilliant for small business

I'm self-employed and running my own small business. I was dubious about opening an account with Starling as it's all done through the app - What if there was a problem? How would I access my money? But I had nothing to worry about at all. Their customer service is brilliant and everything is very straightforward. Protected by the Switch Guarantee and no fees for having a business account. Second to none. Recommending them to everyone I know who runs their own business! Reviewed on: 4th February 2023

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