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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.9 (7598 reviews)

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4.90

Based on 7,598 reviews, last reviewed 24th Mar 2026

600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

great app good accounting support great app good accounting support for tax compliance Reviewed on: 24th March 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7598)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

Quality of service

The process to open my new Starling business account was straightforward, efficient and timely. The functionality of the app is very good. My transactions are available to view in a matter of seconds after logging into the app. I can add invoices, notes or receipts to transactions which is very useful for tax and business review purposes. To date everything has run very efficiently. Reviewed on: 16th February 2022

Good on line banking App. Easy to use and very quick.

I find the ability to write notes and to attach invoices/receipts against income and expenditure very good, and of great benefit on producing reports for my Accountant. Reviewed on: 16th February 2022

Probably the best bank out there!

If free business banking wasn't enough to encourage you to switch, there's also the best support a bank can give, with their very helpful and responsive staff who are very eager to help with all my many questions and (a few) problems. Couple all that to an app that's like no other banking app you've seen so far, and you've got a winning combination. At first I wasn't sure about my switch because I'd never really thought that a lesser-known bank could even compare minimally to the main ones - but oh, was I ever pleasantly surprised to find that Starling is in fact better than any of them - can't recommend them enough! Reviewed on: 16th February 2022

Great bank.

Easy to deal with. Apps work a treat and are easy to use. Will even think about transferring my personal account to them. Reviewed on: 16th February 2022

Streets ahead of the big banks!

At last a bank who understands the basics of customer service! UK call centres and my experience has usually been to be speaking to a human within 60 seconds. Reviewed on: 16th February 2022

Fantastic

Fantastic bank and great app easy to use and easy to see with great features Reviewed on: 16th February 2022

easy to use

Starling are thinking about what Customers need form the app and actioning it Reviewed on: 16th February 2022

Helpful, innovative and free

I've had customer support from senior managers in the business. The app is very easy to use and is informative. It has useful functions such as spaces to split your funds in the same account. Starling seems to be constantly innovating to improve what it does. Reviewed on: 16th February 2022

great services

A whole lot i could say. But its great service Reviewed on: 16th February 2022

Easy Peasy

No need to be an IT wizz to use this app Reviewed on: 16th February 2022

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