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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.9 (7600 reviews)

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4.90

Based on 7,600 reviews, last reviewed 31st Mar 2026

800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good business account The app for this bank lays out transactions in a very user friendly way. You can also search through all your past transactions for a specific thinh i... Read more Reviewed on: 31st March 2026

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

Starling Bank Business Account reviews (7600)

Review of the Starling Bank, Business Account:

I closed my account after no help from customer serv...

I closed my account after no help from customer service. Had account for years. Account is okay, service is poor. Reviewed on: 9th April 2024

Reply from Starling Bank Hi there, we're sorry to hear about your experience. This isn't the level of service we aim for. We'd like to understand this a bit better, so please take a look here on how to make a complaint https://www.starlingbank.com/how-to-complain/. Team Starling Response date: 11th April 2024

WONDERFUL :D

Such a fantastic service. The onboarding process was really easy, the app works like a dream and I'm able to manage my accounts with no issue. Reviewed on: 13th April 2021

Best switch we made

Why wouldn't you do business banking with starling? Easy to use, packed with helpful features and add ons. It has made a big difference to our operation. Reviewed on: 13th April 2021

Online banking at its best!

I've been using them for around 2 years now as my main business account. Their application is clear to use and transactions are processed in near real-time. On the odd occasion, I've contacted customer services and it's been a quick and painless experience without being redirected to an offshore call centre (larger banks, take note). Overall, very impressed! Reviewed on: 13th April 2021

User friendly,good features, easy on the move

My transfer from Natwest was easy and streamlined. My account was opened quickly and setting up an additional personal account was quick and simple. I'm glad that I switched. Reviewed on: 12th April 2021

Customer care

The customer care is great and bringing back closer means great at this covid19 era Reviewed on: 12th April 2021

Best Bank

Application process was very simple and straightforward. Very helpful customer service. Reviewed on: 11th April 2021

Would not go anywhere else

100% amazing customer service, easy-to-use app, brilliant communications. What else do you need! Reviewed on: 11th April 2021

Quick and simple to understand

Application process was fantastic and I was support all through to the end of my application. Very helpful bank Reviewed on: 10th April 2021

Starling makes it easy

Streamline bank opening and transfer of bank accounts. Easy to use and navigate banking app and always there to help with fast responses. What else do you need? Reviewed on: 10th April 2021

Brilliant App, Real humans to talk to, everything I need!

I’m really impressed so far. The App works so well, business toolkit is easy to use and calculates for me. Business banking is free! I feel in control of my money and the customer support is quick and from a real human. Reviewed on: 9th April 2021

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