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Starling Bank: Business Account reviews

Name: Business Account
Rating: 4.92 (7591 reviews)

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4.88

Based on 7,591 reviews, last reviewed 17th Apr 2025

567% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great online bank. Great online bank with very user friendly app. Reviewed on: 15th April 2025

Latest lowest rating:

1

They do not work with complex company structures. They do not work with complex company structures. Reviewed on: 17th April 2025

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About this product

Starling’s business account is changing the way businesses bank. It’s stacked with powerful money management tools, integrations with useful accounting services, and supported by human customer service agents 24/7. Starling has been named Best Business Account Provider at the British Bank Awards in 2021. If you’re a business account customer, leave a review below.

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Starling Bank Business Account reviews (7591)

Great, easy service

Eay to use app. With great features Reviewed on: 4th November 2019

Brilliant!

It's simple, intuitive, easy, fast and has really useful features. Reviewed on: 4th November 2019

Best Business Account

Fantastic Account, quick and easy set up. Great features to make it easy to manage your money and love receiving the real time spend notifications! Reviewed on: 4th November 2019

Great product.

Great product and company - changing the industry. Reviewed on: 4th November 2019

Just what I was looking for

Since getting a Starling Business account my banking has gone from Stephenson’s Rocket to a Japanese Bullet train. Excellent throughout. I’ve also opened a number of personal accounts too. Reviewed on: 4th November 2019

Poor Business Banking

Starling Business Current account is free, and quick to set up. There is no doubt Starling Bank does banking, but its Business Current Account does not offer real Business banking. The weakest link of Starling Business Account is the lack to dedicated business customer support. I could not speak to a business team member to deal with the matter directly, and it has taken too much time without resolving the actual issue. Until Starling Bank improves customer support for business account, it is better off to look for a real Business Bank Account elsewhere for primary business banking. Reviewed on: 17th June 2019

Not Strong Enough All Round

The mobile phone app is very simple to use and slick. But.. I hadn't checked closely enough, I thought it was mobile phone and phone banking. The fact that I can't use it on any other portal feels a bit 'eggs in one basket' - mobile phones are often lost or stolen but there is no other way to access your account in this event. Customer service is a chatbot, which has been quite slow, email responses are even slower. Overall it isn't strong enough for my business needs as I couldn't even get it to integrate with Xero, despite following numerous sets of instructions. Plus, trying to switch away from them is proving to be a nightmare which is odd given how quick they were to get my business. It feels like the emperor's new clothes - some nice touches but there isn't that much substance behind the stuff. If you live and die for your mobile phone, this account will be heaven for you. If you don't, you may find it disappointing. Reviewed on: 13th February 2019

Hassle-free and fee-free

As far as I know, Starling Bank is the only bank who truly offer hassle-free and fee-free banking experience for both personal and business. Plus it is the only bank who operate with a real banking license among other alternatives. Reviewed on: 11th February 2019

Easy to use and amazing functionality

The banking with Starling is so smooth that you wonder how the old high street banks are surviving! I love the app and how foreword looking app they have. Amazing! Fabulous! Reviewed on: 10th February 2019

The Best Bank Account I Have Ever Had

Starling Bank are brilliant. They have consistently exceeded my expectations of what a bank can do and achieve. From the quick, speedy application process, to the effective customer service and lighting fast payment system, Starling have consistently exceeded my expectations. Reviewed on: 10th February 2019

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