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Starling Bank: Business account reviews

4.84
Based on 7,606 reviews, last reviewed 2nd Sep 2026
71% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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Latest highest rating:

5

Reliable and helpful business banking platform with... Reliable and helpful business banking platform with good customer service and excellent products that help my business grow. Would highly recommend to... Read more Reviewed on: 2nd September 2026
Christopher H's avatar
Christopher H

Latest lowest rating:

1

A Disgrace to Call This a Bank Starling Bank has proven to be nothing more than a ticking time bomb for businesses. Without warning, they froze my account — not part of my money, bu... Read more Reviewed on: 14th September 2025
Marco Abis's avatar
Marco Abis

About this product

Starling Bank offer a fully licensed UK business bank account with no monthly fees and 24/7 support.

Using the Starling app, you can bring your banking, bookkeeping and tax under one roof with Starling Accounting. You can see spending analytics and get instant notifications the second you spend or get paid.

Starling Bank business account reviews help you find out what it’s really like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Business account reviews (7606)

Poor Business Banking

2
Starling Business Current account is free, and quick to set up. There is no doubt Starling Bank does banking, but its Business Current Account does not offer real Business banking. The weakest link of Starling Business Account is the lack to dedicated business customer support. I could not speak to a business team member to deal with the matter directly, and it has taken too much time without resolving the actual issue. Until Starling Bank improves customer support for business account, it is better off to look for a real Business Bank Account elsewhere for primary business banking. Reviewed on: 17th June 2019

Not Strong Enough All Round

2
The mobile phone app is very simple to use and slick. But.. I hadn't checked closely enough, I thought it was mobile phone and phone banking. The fact that I can't use it on any other portal feels a bit 'eggs in one basket' - mobile phones are often lost or stolen but there is no other way to access your account in this event. Customer service is a chatbot, which has been quite slow, email responses are even slower. Overall it isn't strong enough for my business needs as I couldn't even get it to integrate with Xero, despite following numerous sets of instructions. Plus, trying to switch away from them is proving to be a nightmare which is odd given how quick they were to get my business. It feels like the emperor's new clothes - some nice touches but there isn't that much substance behind the stuff. If you live and die for your mobile phone, this account will be heaven for you. If you don't, you may find it disappointing. Reviewed on: 13th February 2019

Hassle-free and fee-free

5
As far as I know, Starling Bank is the only bank who truly offer hassle-free and fee-free banking experience for both personal and business. Plus it is the only bank who operate with a real banking license among other alternatives. Reviewed on: 11th February 2019

Easy to use and amazing functionality

5
The banking with Starling is so smooth that you wonder how the old high street banks are surviving! I love the app and how foreword looking app they have. Amazing! Fabulous! Reviewed on: 10th February 2019

The Best Bank Account I Have Ever Had

5
Starling Bank are brilliant. They have consistently exceeded my expectations of what a bank can do and achieve. From the quick, speedy application process, to the effective customer service and lighting fast payment system, Starling have consistently exceeded my expectations. Reviewed on: 10th February 2019

Best bank in UK

5
Fantastic service. No-problem attitude. Keep up the good work. Reviewed on: 10th February 2019

Amazing new bank

5
Revolutionary banking, quickly being copied by high street banks Reviewed on: 10th February 2019

Simple

5
Smooth running. No more worries and time to work it out too Reviewed on: 10th February 2019

Stole trader

5
The app is perfect for a small business. Intuitive and with the ability to upload invoices (pictures) with each transaction I can keep track easily. Love it Reviewed on: 10th February 2019

Amazing BANK

5
Is the revolution of bank, Only one advise, if you increase the interests for the saving every body will choose You. Regards Luigi Albano Reviewed on: 10th February 2019

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