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Starling Bank: Current account reviews

Name: Current account
Rating: 4.94 (27403 reviews)

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4.94

Based on 27,403 reviews, last reviewed 21st Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Starling are accessible, responsive and demonstrate... Starling are accessible, responsive and demonstrate excellent modern banking Reviewed on: 21st March 2026

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025

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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27403)

Bad

Very bad complaints process and can’t help at all Reviewed on: 13th January 2019

Perfect

Great card, great app, transparent fees, ethical banking, great customer service and all on your phone. Perfect Reviewed on: 13th January 2019

Extraordinarily simple and beautiful

The account setup was a breeze, the switch process was so simple and I couldn’t be happier I switched. Reviewed on: 13th January 2019

Distruptive banking at its best

This application based bank is superb. Originally signed up to take advantage of the no fees when abroad however discovered this account offered me so much more with transactions shown on your phone in real time, to tracking how and where I've spent my money on a day to day and month by month basis. It's really easy to set up and if you have queries there is a dedicated helpline available as well. Reviewed on: 13th January 2019

New bank, new thinking, brilliant service

I have only been a customer a few days and have already locked myself out of my account. I was back on line in no time. The website and card are super sleek and sexy. Sexy banking.... who knew!? Reviewed on: 13th January 2019

Superb banking

Amazing App and great customer service. Banking as it should be. Reviewed on: 13th January 2019

Perfect bank and account

With none of the legacy nonsense abd overheads if the old fashioned banks. Reviewed on: 13th January 2019

A quick, innovative bank that is fit for the 21st century

I have been a customer of HSBC for about two years before moving to the Starling bank and i don't threat that rescission at all. There are no longer any problems with my card, missing funds, long and incessantly security check (which do not work at all 90% of the time), appalling customer service and the list can go on. With Starling, i can set money aside easily, check on my card, withdraw money abroad without fearing excess fees and in general enjoy my life with a little bit less stress knowing that this bank will keep my money and personal information safe while keeping the access to my account easy and straight forward. I didn't even start in Marketplace and constant features that keep on appearing in my feed. Like the money deposits via post office branches which are an absolutely amazing addition. Reviewed on: 13th January 2019

Great service

Smooth thoughtful service. All the features you read about, but Starling customers get them first Reviewed on: 13th January 2019

A Market leading experience in every way

From the very start of thining of joining, through to the sign up and post joining experience, it really could not have been better. Everything just happens!! People like the iPhone because it 'just works', well in Banking people like Starling for exactly the same reasons! Reviewed on: 13th January 2019

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