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Starling Bank: Current account reviews

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4.94
Based on 27,402 reviews, last reviewed 18th Mar 2026
3300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Have been using Starling for a number of years, real... Have been using Starling for a number of years, really easy to use app, great for budgeting and organising your finances with spaces. Haven't used the... Read more Reviewed on: 18th March 2026
R S's avatar
R S

Latest lowest rating:

2

Poor customer service and dispute resolution Poor customer service and dispute resolution Reviewed on: 1st March 2025
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Paul B
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About this product

Starling Bank offer a current account that allows you to track your spending across 56 categories.

You can manage your current account through Starling Bank’s award-winning app. Current accounts include the option to set up Saving Spaces which are like virtual change jars within your account.

Starling Bank current account reviews help you find out what it’s like to be a customer. If you’ve used Starling Bank before, you can also leave a review and share your experience.

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Starling Bank Current account reviews (27402)

Showing Traditional Banks how its done!

5
I opened a Starling account 6 months ago, and have been impressed with how quickly the account opened initially. Instant notifications are so convenient, account management is so easy all from your phone. The ease of use is fantastic, all the features from the traditional banks plus much more, better exchange rates, seamless setting up of direct debits plus the ease of payments that are instant. All of this all from an app on your phone. The only issue used to be depositing cash, which had to be done through a Natwest bank, now even that has been resolved and you can deposit cash at any post office and all for FREE!!! (Take note traditional old fashioned banks). But what really makes Starling stand out is their customer service. I had a new card sent to me recently to allow me to deposit cash through the post office. I had an issue where I had updated my new card details on my Amazon account, but was sent an email saying my payment had been declined. I went on to the Starling App at 10.50PM on a SATURDAY evening and requested a call back. At 10.59PM I received a call back from one of their UK based agents (Adam was his name) who was very polite, courteous and professional, who talked me through the issue and informed me that Amazon were still trying to take payment from my old card, so I needed to contact Amazon to ask them to rectify that. I had already changed the details on my Amazon account. So the issue was actually not a Starling problem, but an Amazon problem, which I then resolved by calling them. But the standout thing here is this was all done at 11PM on a SATURDAY NIGHT and resolved in less than 5 mins. There is NO traditional high street UK bank that could have done at that time and day. Not only that it usually takes longer than that to try and even get hold of a traditional bank, by being stuck in a que on the phone. Traditional banks just can not even touch the level of control and customer service that Starling has to offer to the point that with the exception of my mortgage I no longer use anything other that Starling for my personal and business accounts. I recommend them to all my friends & family, so if anyone reading this is fed up of their usual bank you really need to open a Starling account and see how much better they are. Reviewed on: 9th December 2018
A.Ali's avatar
A.Ali

Excellent, easy operate current account

5
Easy to open the account which was fully operational very quickly. The app is really good, easy to use with lots of great features. I’ve used the card abroad without any issues and benefited from no foreign exchange fees and a near perfect exchange rate. Very impressed overall and would highly recommend to others. Reviewed on: 9th December 2018
pieman99's avatar
pieman99

Fantastic

5
Great bank, works with my fitbit ionic! Reviewed on: 9th December 2018
Jason's avatar
Jason

Simply marvellous!!

5
I love the fact it’s ‘real’ time, instantly notified of transactions. Customer service is brilliant- any queries resolved extremely promptly. Always evolving. The app is easy to use/navigate. Reviewed on: 9th December 2018
Betty's avatar
Betty

Brilliant Banking

5
Brilliant banking. Love that it tells me instantly when I spend & receive money. Easy to set up. Only had to query one incoming transaction & Customer Service were fast & efficient in dealing with my enquiry. No problems using card abroad, again up to date transaction information so you know exactly how much you are spending & when. Was skeptical at first but very confident now & have made Starling my main current account. Reviewed on: 9th December 2018
Laura P's avatar
Laura P

Great app, smart modern facilities

5
Real time info, great functionality in an app. Lack of application for overdraft the only thing halting my full switch Reviewed on: 9th December 2018
Ed Pyke's avatar
Ed Pyke

A genuinely smart bank

5
Starling has so far put all my other banks to shame. The rate at which features are added to the app Is excellent and the goals feature has helped me to automatically save money in such a simple way. Being able to separate money into different pots is excellent and really helps with budgeting. I have been super impressed since being with starling and now use it for all my budgeting needs. I tried Monzo for a while but have made my nest at Starling! Reviewed on: 9th December 2018
Nick's avatar
Nick

Fantastic

5
Fantastic app, so easy to use on the go. Reviewed on: 9th December 2018
Mat J's avatar
Mat J

Great service and even better customer service

5
I've no complaints about this company, customer service keep you updated with any queries you may have and the app works perfectly Reviewed on: 9th December 2018
John's avatar
John

Great and easy to use

5
Great got travelling, and the instant notifications are awesome! Reviewed on: 9th December 2018
Zaom's avatar
Zaom

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