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Staysure: Travel insurance reviews

4.81
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

Regular travel advice updates

5
The email updates are super helpful about current situation with covid, Brexit etc Reviewed on: 6th October 2021

Highly Recommended

5
In 2019 through an infection I had to delay a trip for a week. Staysure were very helpful and efficient dealing with my claim for changing flights. Reviewed on: 6th October 2021

Very good

5
Easy to use website, comprehensive cover and fair price Reviewed on: 6th October 2021

You only know how good your insurance company is when you make a claim

5
My daughter became ill in Cuba whilst on a family holiday, she had to be hospitalized as she had a bad case of food poisoning. On our return to the UK we made a claim on the Staysure policy, they paid the hospital bill and accepted the exchange rate I was given by the hotel promptly and without question Reviewed on: 6th October 2021

Annual policy

5
Staysure has provided for my needs for several years now. I find the consultants helpful and the prices are reasonable. Reviewed on: 6th October 2021

Difficult times

4
Good to get such thorough cover in difficult times Reviewed on: 6th October 2021

Honest professional company which is so important when you travel, you have my back covered

5
Easy to arrange and feel confident dealing with a professional company which is so important when you travel, you have my back covered Reviewed on: 6th October 2021

Holiday with staysure

5
Unfortunately have been unable to go abroad and use Staysure for my holiday insurance due to Covid and living in Wales Reviewed on: 6th October 2021

Excellent company.

5
Very competitive prices. Everything we wanted in travel insurance, including covid insurance. Reviewed on: 6th October 2021

Pick of the bunch

5
Finding the right travel insurers is always a tricky experience when you have medical issues. Travelsure delivered everything i needed. Having someone to talk you through things was brilliant and really helpful. That's why I have stch with them! Reviewed on: 6th October 2021

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