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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3475 reviews)

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4.82

Based on 3,474 reviews, last reviewed 5th Sep 2025

700% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

Good with medical conditions They were very accommodating when dealing with an undiagnosed medical condition and didn't ramp up the price horrifically for pre-existing ones Reviewed on: 5th September 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3475)

Brilliant

Quick easy sign up process. Offer the level of cover I need, luckily enough I have not needed to claim but I’m sure this will also be a quick easy process. Reviewed on: 4th September 2021

Very good company with excellent customer communication

We're a pleasure to deal with and wouldn't hesitate to recommend them to friends and family. Reviewed on: 4th September 2021

Easy online

Booked insurance online. Found the price to be very good Reviewed on: 4th September 2021

Easy to buy

Good cover for a reasonable price. Straightforward and easy to understand. Reviewed on: 4th September 2021

COVID covered

Easy to deal with and clear information Reviewed on: 4th September 2021

Reasonable price. Caters for over 80s

Very helpful with Covid problems. Extended insurance as holidays could not be taken. Renewed my insurance for 15 months instead of 12 months. Reviewed on: 4th September 2021

Good value for money.

The premium was reasonable, plus offers on test Reviewed on: 4th September 2021

ALWAYS found your staff to be very helpful

Will hopefully be in contact to insure again as weird not renew because of Covid Reviewed on: 4th September 2021

Extremely satisfied customer.

My husband broke his wrist whilst on holiday two years ago. The help and advice we got from Staysure was excellent and all the money we paid on medical expenses was refunded to us without any problem. We were glad that we had chosen Staysure and have done so since and recommended them to several people . Reviewed on: 4th September 2021

Travel safe and sure!

Friendly but professional experience when buying the cover. Clearly explained and no pressure. Feel confident that our cover is reliable and appropriate for our travels. Reviewed on: 4th September 2021

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