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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.82 (3478 reviews)

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4.82

Based on 3,478 reviews, last reviewed 19th Feb 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

I took out a policy July 2025 Staysure works umbrell... I took out a policy July 2025 Staysure works umbrella companies of Davies Group. Please please don't buy your travel insurance with this company. They... Read more Reviewed on: 19th February 2026

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3478)

First class service

I rang them couple of days before going away I’m 70 years of age I was wondering if I would get cover because my bank who had done my insurance for 30 years ( never ever had a claim with them) they no longer wanted to insure me I rang staysure the cover was what I wanted at a price I was happy with it took 10 minutes to insure myself great service thank you Reviewed on: 4th September 2021

A fair and helpful company

After a serious illness they treated my cancellation of a covered holiday with no pressure or drama. Thank you Reviewed on: 4th September 2021

A great insurance companyl

We have always found them to be a very helpful and efficient company. We recently renewed our annual travel policy and were very relieved to find that Staysure will cover any disruption you may experience due to Covid while abroad.. We can heartily recommend Staysure. Reviewed on: 4th September 2021

Well managed application

Although I am a relatively new customer I was impressed with how my application was managed and in particular how my questions were answered. Reviewed on: 4th September 2021

Stay sure keep me well informed of the latest developments

I've been with Stay Sure travel insurance for a few years now and their help and support during this tricky period has been very good. Reviewed on: 4th September 2021

Experience booking Staysure travel insurance.

I always book via telephone because it is easier talking to a representative to get advice on things you may not have thought of and. speaking to a person is better than a computer. Reviewed on: 4th September 2021

Covered the whole family

Our ages range from children to grandparents, with a variety of pre-existing conditions, and we were all covered with no difficulty, although it was reflected in the cost of course. Reviewed on: 4th September 2021

Excellent service.

I was given good advice over the telephone Reviewed on: 4th September 2021

Excellent service

We have been with Staysure for the last few years and although we have never had to claim we have always had excellent service. There has always been someone to answer our queries over the phone and our health issues were covered without excessive cost. Reviewed on: 4th September 2021

Great Service. Great Value. Great Cover.

Regular customer, offered an amazing deal for renewal, on a very flexile policy at a highly competitive price. Reviewed on: 4th September 2021

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