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Staysure: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (3471 reviews)

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4.82

Based on 3,471 reviews, last reviewed 6th Aug 2025

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

89%

10%

Latest highest rating:

5

I have loved being a long standing staysure customer... I have loved being a long standing staysure customer for over 6 years now. whether ive had a change in medical, change in holiday policy for my family... Read more Reviewed on: 6th August 2025

Latest lowest rating:

1

Very frustrating Very disappointing and frustrating. Updated annual travel insurance mid way through as had recent hospital tests for breast lump. Found not to need tr... Read more Reviewed on: 5th August 2025

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About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3471)

Great service

Easy to use, straightforward descriptions, friendly service Reviewed on: 4th September 2021

Really pleased

Easy to complete, confident that I am covered for all eventualities, competitive prices, All in all just what we needed Reviewed on: 4th September 2021

Misleading and useless customer services

Useless customer services Website is not accepting my Policy Nr The E-claim page keeps crashing Not worth renewing my policy Reviewed on: 4th September 2021

Reliable Insurance

I always feel assured when travelling to know I have back up by Staysure, they have very good communication and reliability! Reviewed on: 4th September 2021

Great Customer Service

Very helpful a d knowledgeable staff Reviewed on: 4th September 2021

Great value

Great value and really easy to use the website. Reviewed on: 4th September 2021

EVERTHING IS SO EASY WITH STAYSURE

Easy process to sign up to. Clear documents. Helpful staff when when advice required. Reviewed on: 4th September 2021

Easy to arrange and competitively priced. I recommended a friend and received a £10 M & S VOUCHER TOO.

Easy to book online. Excellent price for annual policy too. Reviewed on: 4th September 2021

Good company

Always kept InTouch. Kept up-to-date with what's going on. Reviewed on: 4th September 2021

Friendly helpful no messing around .

Sorted straight away. Helpful and friendly customer service. No waiting on phone for ages. All that and a good price. Brilliant. Reviewed on: 4th September 2021

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