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Staysure: Travel insurance reviews

4.82
Based on 3,477 reviews, last reviewed 21st Oct 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
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89%
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10%
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0%
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0%
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1%

Latest highest rating:

5

I had a fantastic experience with this travel insura... I had a fantastic experience with this travel insurance company. The customer service team was incredibly friendly, responsive, and patient in answeri... Read more Reviewed on: 5th September 2025
KrassyD's avatar
KrassyD

Latest lowest rating:

1

BEWARE of Staysure they do not honour terms. We took out holiday policy with Staysure on 18/9/25;confirmation date but had unexpected eye problem which affected my driving ability and as we were... Read more Reviewed on: 21st October 2025
David Pryse's avatar
David Pryse

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

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Staysure Travel insurance reviews (3477)

good company to deal with

5
very helpful , answere the phone in good time , information given well Reviewed on: 4th September 2021

Sure stay with staysure

5
Really simple process for cost effective cover Reviewed on: 4th September 2021

Great Experience

5
After a nasty accident while on holiday we had to claim from Staysure for our expenses. The whole process to receiving our money was quick and easy. Just what you would expect from a top Insurance firm Reviewed on: 4th September 2021

Great service

5
Staysure provide me with very reasonably priced travel insurance with a minimum of fuss Reviewed on: 4th September 2021

Seamless and smooth booking of travel insurance.

5
I was worried with the insurance and what was covered under COVID and I felt that staysure gave me 100% confidence in sending my 15 year old daughter abroad to see her family. Reviewed on: 4th September 2021

Unable to contact

1
Unable to contact for over two days Reviewed on: 4th September 2021

Great service

5
Easy to use, straightforward descriptions, friendly service Reviewed on: 4th September 2021

Really pleased

5
Easy to complete, confident that I am covered for all eventualities, competitive prices, All in all just what we needed Reviewed on: 4th September 2021

Misleading and useless customer services

1
Useless customer services Website is not accepting my Policy Nr The E-claim page keeps crashing Not worth renewing my policy Reviewed on: 4th September 2021

Reliable Insurance

5
I always feel assured when travelling to know I have back up by Staysure, they have very good communication and reliability! Reviewed on: 4th September 2021

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