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Staysure: Travel Insurance reviews

4.82
Based on 3,465 reviews, last reviewed 25th Nov 2024
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in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Competitive Always competitive and are sensible about health conditions Reviewed on: 10th October 2024
norman h's avatar
norman h

Latest lowest rating:

1

Staysure says they don’t cover loss of enjoyment We used Staysure for a very expensive holiday to Universal Orlando this October. We paid for an annual policy at £700 which covered every eventuality.... Read more Reviewed on: 25th November 2024
Stephanie W 's avatar
Stephanie W

About this product

Staysure offer travel insurance policies for a wide range of trips.

You can choose from three levels of cover with Staysure travel insurance: Basic, Comprehensive and Signature. Most pre-existing medical conditions are covered and you can get up to unlimited medical emergency expenses.

Staysure travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Staysure before, you can also leave a review and share your experience.

Staysure Travel Insurance reviews (3465)

Review of the Staysure, Travel Insurance:

Peace of mind

5
I arranged my travel insurance with Staysure after my existing insurers decided to withdraw their cover after I had surgery in April. They would not even cover me for the medical conditions that I had cover for previously. Apparently they have an “all or nothing” policy and won’t cover for up to 2 years after surgery despite me being fully recovered and discharged by the surgeon. At the age of 73 I don’t think I can wait for 2 years before cruising again especially after the Covid pandemic restrictions. I called Staysure and gave full details of my medical circumstances and they were happy to offer me cover. As it was an annual policy there was a special offer of 15 months for the price of 12 with a discounted price as well. My previous policy was part of my bank account and Staysure’s price was higher than I had been paying but I was happy to accept the price quoted so that we would be able to cruise again. I added the cruise specific option and the level of cover was far better than my previous policy so I would say that I had got value for money. I have been impressed with the communications I have received from Staysure keeping me up to date with the changing face of travel in the context of Covid. Their website was very user friendly and I would be happy to recommend them to my family and friends. The only reason I haven’t scored them 10 was because their computer system had a blip whilst I was trying to pay and I had to repeat the application. However all’s well that ends well and I feel fully protected for my future travel needs. Reviewed on: 2nd October 2021

Value for money

5
The application process was quick and easy to follow. The quote received was excellent value for money. The insurance cover ensured peace of mind throughout the entire holiday. Well done Staysure! We’ll definitely use you in the future and have already recommended you to friends and family. Reviewed on: 10th October 2021

Staysure Travel Insurance is definitely the best and I would not hesitate to recommend it.

5
Their customer service is excellent as are their travel deals. The staff are always courteous and very helpful. They have been really great in advising and keeping customers posted throughout the pandemic too. Reviewed on: 10th October 2021

Great customer service.

5
I can phone Staysure & ask questions, get help & advice. Reviewed on: 9th October 2021

very helpful

5
very helpful with all of our health issues . Great customer service Reviewed on: 9th October 2021

Company for best cover

5
Very helpful staff and guidance given. I feel confident in my cover ready for my holiday Reviewed on: 9th October 2021

Great value

5
Great comprehensive insurance which covers all aspects of your holiday without being penalised for existing health issues. Reviewed on: 9th October 2021

Constant review

5
Staysure appear to be on the ball with information and updates. Reviewed on: 8th October 2021

Best COVID travel insurance

5
Very happy to have purchased staysure travel insurance. Upgraded to annual policy & delighted to receive an additional 3 months Reviewed on: 8th October 2021

Efficient and professional.

5
Simple clear pricing and services, delivered with ease and efficiency. Reviewed on: 8th October 2021

Excellent helpful service

5
A relief to find a company prepared to insure someone over 80 yrs old and allow an extended length of time ( in our case 3 months) Reviewed on: 8th October 2021

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