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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

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4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14712)

Amazing

Don't know what i would of done without these guy's so helpful and understanding thanks for all your help Reviewed on: 23rd July 2021

very friendly, great customer service

The support recevied was excellent. its a diffiucult subject handled with great custiner service and support Reviewed on: 23rd July 2021

Made our worries ease

When we contacted Stepchange, we were at our lowest ebb, but thanks to their advice,help and planning our future is a lot brighter. Reviewed on: 23rd July 2021

Great customer experience

Easy online application Good advice on debt management Reviewed on: 23rd July 2021

Brilliant people

Didn’t know where to turn and their understanding and help have turned my life around Reviewed on: 23rd July 2021

Professional 5 star service

Enybody life can change due to unforseen circumstances your service and your staff helped me sleep again and take away the anxiety of stressing about money problems Reviewed on: 23rd July 2021

Fantastic Help

Kind Courteous and very understanding and helpful Reviewed on: 23rd July 2021

EXCELLENCE

Real people with understanding compassion but also professionals who help and informative. I feel safe with STEPCHANGE AND CALM Reviewed on: 23rd July 2021

Help with the minefield this called debt.

Due to a change in circumstances due to ill health, my main income was drastically reduced to allow me to care for my partner. We found ourselves in a dowward spiralling debts nightmare, Step Change were that light at the end of the tunnel, offering advice and dealing with our creditors they took a huge burden from us, made it manageable and we are now well on the way to clearing our outstanding debts, These guys are outstanding and most importantly it was all free! Bravo step change! Reviewed on: 23rd July 2021

Top Charity debt company

Thankyou step Change for all your help and Kindness my experience was 1st Class always listening too me your staff are the best won’t be returning again my budget is under control forever and that’s a Promise . Hope you Win . Reviewed on: 23rd July 2021

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