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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14712 reviews)

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4.95

Based on 14,712 reviews, last reviewed 21st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Lifeline I was at my wits end when I heard about Stepchange. They were so kind and supportive. A felt a whole weight lift as my budget was now manageable. It’s... Read more Reviewed on: 21st October 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14712)

Happy client

Very happy with stepchange service and staff regards Mark Peters Reviewed on: 23rd July 2021

Life Safer

Rescue people from hands of greedy lenders that stop at nothing than looking for pint of blood. Reviewed on: 23rd July 2021

No more stress

From my first contact it gave me back some control & my stress levels got better I am making my payments every month and can now sleep Reviewed on: 23rd July 2021

Shining light

Stepchange, are a hard working, compassionate and knowledgeable team. They help in dark times to see the light at the end of a long scary tunnel. Thank you. Reviewed on: 23rd July 2021

Headache removed

Great that i back on track to clear my debts ..would not have been possible otherwise as i am due to retire before i would have cleared them Reviewed on: 23rd July 2021

Very good

They were very helpful when I need to do that always there for me if I need them and I have helped a lot Reviewed on: 23rd July 2021

Brilliant service.

Can’t recommend this company enough. They helped me to find a way out of a world of spiralling debt. They dealt with all of my debtors and made sure my repayment plan was always affordable. I was sinking fast before they came along now i am virtually debt free. I can’t thank them enough. Reviewed on: 23rd July 2021

Life saver

With out step change I know I wouldnt be here, they have lifted my head above the debt I was drowning in , They have me on a mangable path to clear my debt , they stay in contact with emails,I know they're there for me when I need to talk Reviewed on: 23rd July 2021

Best help in a time of crisis

Can’t help enough. There when I needed help the most. Reviewed on: 23rd July 2021

Lifesavers

When we could ourselves back into a corner with our debt, Step change were able to steady our ship. Their advice gave us breathing space to steady our shreaded nerves and allow us to choose the right route out of trouble. To our creditors; with the help of Step change, they have been be very supportive and understanding. For three years now we are on track to clear our debts quicker than when we first thought. This is due to there information resources to educate us about money management, where as before we would re finance our debt compounding our position. I truly believe without Step change my marriage would have failed and my young children suffered immeasurably. Reviewed on: 23rd July 2021

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