Smart Money People Logo
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.95
Based on 14,720 reviews, last reviewed 16th Apr 2026
25% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing service Stepchange have been amazing help. Debt advice plan in place amazing customer service Reviewed on: 16th April 2026
Kelly h's avatar
Kelly h

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (14720)

Reassuring helpful and productive

5
As soon as I spoke to my stepchange advisor they made me feel so at ease with no negative judgement. They put all my finances in order and lifted a HEAVY burden off my shoulders Reviewed on: 22nd July 2021
frances's avatar
frances

Amazing company and really helpful

5
Spoke to such a lovely lady who talked me through all my options and it is helping me to become debt free Reviewed on: 22nd July 2021
Christine 's avatar
Christine

Experience and Support

5
Sound and helpful advice, have always provided answers that make sense. Reviewed on: 22nd July 2021
David Newport's avatar
David Newport

Supportive and life changing

5
StepChange do an amazing job helping people in real financial hardship and feeling alone. They are supportive, reassuring and have their clients’ best interests at the heart of what they do. Reviewed on: 22nd July 2021
Mhairi Macfarlane's avatar
Mhairi Macfarlane

Friendly Professional Advice

5
StepChange literally changed my life, I went from not being able to sleep to entering into a debt management plan with their friendly advice and now I’m on my way to becoming debt free. Everyone that I spoke to was professional but friendly and down to earth, which made the whole process a less stressful experience. Reviewed on: 22nd July 2021
Lou R's avatar
Lou R

Professional and helpful

5
Helpful and made it easy to sort Reviewed on: 22nd July 2021
David Longbone's avatar
David Longbone

A repayment plan to suit every circumstance, regardless!

5
Reliable, and efficient... Stepchange gives financial hope for the future and helps one regain their self esteem, while helping you build back your credit status. Reviewed on: 22nd July 2021
Henry Musah 's avatar
Henry Musah

Great help to me

5
Always helpful and gave advice when needed Reviewed on: 22nd July 2021
Cliff's avatar
Cliff

Wow!!!

5
What a fantastic and very helpful company they not only help with your situation but they are very compassionate and understanding A big thank you Reviewed on: 22nd July 2021
CHAP01@TISCALI.CO.UK's avatar
[email protected]

Super

5
So helpful and sorted my debts out so grateful for that Reviewed on: 22nd July 2021
Jane Goodwin 's avatar
Jane Goodwin

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill