Write a review

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14683 reviews)

View other StepChange products

4.95

Based on 14,683 reviews, last reviewed 7th Jul 2025

168900% increase in 5 star reviews

in the past 90 days

700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Absolutely amazing to be debt free thank you stepcha... Absolutely amazing to be debt free thank you stepchange I feel so happy stuck to it and now have result never would of done it without stepchange Reviewed on: 7th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14683)

Brilliant service

Stepchange and all the brilliant staff deserve this award they have changed me and my families life forever, will never forget this, cannot thank them enough. Reviewed on: 22nd July 2021

Professional support.

Being in debt is soul destroying and worrisome. When dealing with Step-change they don't judge you, they are empathetic to your situation and reassuring that your situation can improve. Thanks to step-change I started sleeping again and stopped being so depressed. They are helping me manage my debts and helped me budget. I have recommended them to many friends and colleagues who find themselves in difficulties due to Covid. Reviewed on: 22nd July 2021

35k in debt

Step change have turned my life around. After nearly 4 years of being on a DMP, I will be completely debt free by January next year and at 57, my life will begin again! I can't wait! Reviewed on: 22nd July 2021

I can sleep better

Stepchange changed everything for me due to debts I had. Now I have a payment plan and it helps me they sorted everything out for me didn’t judge me now I’m in a good place and don’t have to worry as stepchange helped me Reviewed on: 22nd July 2021

Stop worrying

Best thing I did contacting stepchange set me up with a manageable DMP Only a year left them I am debt free Also helped with an equity release as I had an interest only mortgage My experience with Stepchange has been nothing but positive Reviewed on: 22nd July 2021

Gave Me Hope

If it had not been for the intervention of StepChange I truly believe that I would not be on this planet. They do not judge, do not criticise. They help you not just with your debts, they help you cope with the stress. All the staff seem to care which, in turn, reduces feelings of stress and anxiety. Thank you StepChange. Reviewed on: 22nd July 2021

Fantastic service

They got me through a terrible part of my life Reviewed on: 22nd July 2021

Amazing

Amazing got me on the path I needed thank you so so much stepchsnge Reviewed on: 22nd July 2021

Approachable & understanding

I felt so much support and relief after contacting Step Change. You are treated with respect & kindness. No judgement of your situation. Practical and realistic help. Now I am on a debt management plan I feel in control of my finances for the first time in decades. Such a supportive service. Highly recommended. Reviewed on: 22nd July 2021

Life changer

Absolutely amazing,they have changed my life,I’m still paying all my debts off at an affordable rate,I can’t recommend them enough Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Management
from Creditfix 4.77 from 793 reviews
Debt Collection
from High Court Enforcement Group 1.71 from 3 reviews
Debt Solutions
from PayPlan 4.94 from 22308 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub