Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

64% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14715)

Professional and helpful

Helpful and made it easy to sort Reviewed on: 22nd July 2021

A repayment plan to suit every circumstance, regardless!

Reliable, and efficient... Stepchange gives financial hope for the future and helps one regain their self esteem, while helping you build back your credit status. Reviewed on: 22nd July 2021

Great help to me

Always helpful and gave advice when needed Reviewed on: 22nd July 2021

Wow!!!

What a fantastic and very helpful company they not only help with your situation but they are very compassionate and understanding A big thank you Reviewed on: 22nd July 2021

Super

So helpful and sorted my debts out so grateful for that Reviewed on: 22nd July 2021

Outstanding Support

Step Change gave me help and hope when I needed it most and because of that, my life has become so different. I am unable to comprehend what would have happened without their intervention. Reviewed on: 22nd July 2021

Step Change changed my life

I was in a really bad place financially and full of worry. Step Change sorted out affordable payments and took my worries away. They have been extremely helpful and changed my life for the better. Reviewed on: 22nd July 2021

Excellence

Not a bad thing to say about Step Change. They have been wonderful. Reviewed on: 22nd July 2021

Customer service is excellentt

Customer service is excellent. Great telephone manners etc Reviewed on: 22nd July 2021

No hassle no fees

I’m nearly at the finish line with my debt program. The team have been great. In just over 5 years I’ve had the support, questions answered and every query answered in full. It was difficult at first admitting to myself I was in trouble but after my initial call, it became really easy The yearly review at first was an eye opener. When you really think about what you pay for, little things which you don’t have to give up, you just pay what you can afford. If you can afford to pay a bit more, pay it it means you’ll finish your plan quicker. Thanks StepChange x Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Collection
from Darcey Quigley & Co 1.35 from 3 reviews
Debt Collection
from Intrum 1.29 from 4 reviews
Debt advice
from My Debt Plan 4.84 from 349 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub