Write a review

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

View other StepChange products

4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt advice reviews (14715)

Amazing

If it wasn’t for Stepchange I don’t know where I would be, after my marriage break down after 33yrs I had to start all over again and got into a lot of dept,thankfully I’m dept free now, just want to say everyone was so helpful and understanding and I am so thankful for everything Stepchange has done for me you do a brilliant job and I as well as thousands of people are so greatful for all you do. Thank you so much . Regards Reviewed on: 22nd July 2021

Saved our bacon

When we were at our lowest, stepchange were there to help when we thought we had no other alternatives. The people who we have been in touch with at Stepchange have been unbelievably patient, incredibly sympathetic and very understanding. Without them, I dread to think what we might have done. Reviewed on: 22nd July 2021

Saved my life

To be able to talk about your personal issues to someone who is not judging you and offer advice and solutions, made such a positive life changing difference. Reviewed on: 22nd July 2021

Received amazing help from StepChange

Amazing charity,excellent customer service,always willing for help no matter what.They always find the best solution Reviewed on: 22nd July 2021

Supportive and non judgmental service

StepChange have helped me tremendously in sorting out my debt problems. They were supportive, understanding and non judgmental when setting up my IVA few years ago. They have saved me from mental breakdown and I could sleep at night again knowing they are managing and sorting my debts when they got out of control. If you are struggling with debt and can't make ends meet I highly recommend asking StepChange for advice and reaching out if needing help. Reviewed on: 22nd July 2021

All that worry

I would recommend Stepchange to anyone in a financial pickle like me! I was going along nicely, when a financial change in my income, changed everything, before I knew it I was in a mess, and so worried, I wish I had got in touch with Stepchange sooner, because as soon as I did, there was a friendly voice, telling me exactly what to do, when to do it, I gave them all my information and they just took over, they worked out how much I could afford to pay a month, and arranged payment with different companies and bank. Its taken a few years, but I am nearly there now, a few more months and I will be debt free! All thanks to Stepchange amazing service, amazing staff, amazing results. All that worry could have been saved, if I'd got in touch earlier Reviewed on: 22nd July 2021

Best step I took ring Step Change

From my first phone call a weight was lifted. I wish I contacted them sooner. Great support. Always there. Easy access to my account to. Highly recommend you call them if your struggling with debt. Reviewed on: 22nd July 2021

Life saving

Helped me when I was at my lowest point Reviewed on: 22nd July 2021

Life Saver

I was worried about my debt as it got bigger every week. Stepchange certainly changed my life for the better. Reviewed on: 22nd July 2021

Easily to set up and provide support

Very helpful and made me feel like I wasn’t alone and helped me manage my finances better Reviewed on: 22nd July 2021

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Solutions
from Money Advisor 4.84 from 11 reviews
Debt Collection
from Link Financial 5.00 from 3 reviews
Debt Solutions
from Abacus 4.50 from 5 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub