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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14713 reviews)

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4.95

Based on 14,713 reviews, last reviewed 7th Nov 2025

93% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The staff are very friendly and take your hand guidi... The staff are very friendly and take your hand guiding you through the legal jargon. Reviewed on: 7th November 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14713)

Fantastic

Step change as really helped us Reviewed on: 22nd July 2021

A life saver

Since contacting step change my life has changed dramatically for the better. Reviewed on: 22nd July 2021

Helping me so much

Really happy to have stepchanges help. My mental health has completely improved Reviewed on: 22nd July 2021

Perfect

Great advice make you feel at ease always there ready to support with advice so glad I contacted them would 100% recommend them For anyone who is struggling with money management and debt Reviewed on: 22nd July 2021

Helped me get back on track

Really helpful, really friendly, knowledgeable of debt management methods and put me back on the right track for being debt free. Still a few years to go but a much brighter future because of these guys!! Reviewed on: 22nd July 2021

Great relief from money worries

Put you at ease talk you through all your options helpful anytime you call would highly recommended keep up the great work Reviewed on: 22nd July 2021

Supportive professional service

From the beginning I was dealt with, with respect, care and professionalism. Reviewed on: 22nd July 2021

Life Saver

Gave me my life back, took away the awful stress of the situation. Reviewed on: 22nd July 2021

Fantastic Service

Step Change provide a fantastic service. With professional, informative advice, anytime time you need it! Would highly recommend Reviewed on: 22nd July 2021

Happy

Step change provides a great service and all the staff are very friendly and helpful. Reviewed on: 22nd July 2021

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