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StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.95 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

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StepChange Debt advice reviews (14715)

5 star, help me thrust bad times

I fell into a very big hole, the company I worked for hadn’t paid me for two alternative months , I got behind in my payments and couldn’t dig myself out of the hole. Stepchange was suggested by a friend,who said that they could help, they have and I am on the home straight now. A big Thankyou Stepchange. Reviewed on: 22nd July 2021

Saved my sanity

Helped when I was lost in a sea of debt you helped and you listened thank you Reviewed on: 22nd July 2021

Fantastic

Step change as really helped us Reviewed on: 22nd July 2021

A life saver

Since contacting step change my life has changed dramatically for the better. Reviewed on: 22nd July 2021

Helping me so much

Really happy to have stepchanges help. My mental health has completely improved Reviewed on: 22nd July 2021

Perfect

Great advice make you feel at ease always there ready to support with advice so glad I contacted them would 100% recommend them For anyone who is struggling with money management and debt Reviewed on: 22nd July 2021

Helped me get back on track

Really helpful, really friendly, knowledgeable of debt management methods and put me back on the right track for being debt free. Still a few years to go but a much brighter future because of these guys!! Reviewed on: 22nd July 2021

Great relief from money worries

Put you at ease talk you through all your options helpful anytime you call would highly recommended keep up the great work Reviewed on: 22nd July 2021

Supportive professional service

From the beginning I was dealt with, with respect, care and professionalism. Reviewed on: 22nd July 2021

Life Saver

Gave me my life back, took away the awful stress of the situation. Reviewed on: 22nd July 2021

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