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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (11165 reviews)

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4.96

Based on 11,165 reviews, last reviewed 21st Nov 2024

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Stepchange have helped all along with my debts, take... Stepchange have helped all along with my debts, taken all my worries away and i know they are there if i need them, thank you. Reviewed on: 21st November 2024

Latest lowest rating:

1

Above and beyond help 101% I got into alot of debt and was struggling with keeping up with it and then I found Stepchange and they have been a blessing, with all the chaos with ... Read more Reviewed on: 20th May 2024

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (11165)

Absolutely wonderful

I can honestly say Step Change have changed my life. I was so anxious and depressed about my debts and from the very onset they have been kind, reassuring, and supportive. I have received information and updates frequently. Everyone I speak to is so lovely and helpful - I could not recommend them highly enough. Thank you, TRULY, FOR ALL YOU HAVE DONE. Reviewed on: 8th July 2020

Humanising debt recovery

I was so nervous to be needing to regain control for the second time but they had zero judgement. They helped me sort through the paperwork and get my life back in track. Thank you. Reviewed on: 8th July 2020

Incredible charity.

Just under 5 years ago I admitted defeat with walking my tightrope that was my finances. One of my friends put me in touch with StepChange, having used them for their own debt advice. I haven't looked back since. From the first contact to the last they have always really approachable, easy to talk to, brilliant at helping however desperate and confusing the situation appears. The website is fantastic, with tools to help in the long term as well as during your crisis, the colour and font used is ideal, as is the way it is laid out. The fact that StepChange regularly get mentioned in the House of Commons, and no other debt organisation does, tells its own story. They really should be funded, not charitable, however the fact that they are a registered charity makes the service they provide so much more impressive. Stepchange have simply changed my life and I really hope that they win this award, I will always remember what an impact they had on the way I see myself. Thank you just isn't enough. Reviewed on: 7th July 2020

Thank you

Step change helped me and my family when we are at lowest and most vulnerable. The staff were so compassionate and knowledgeable and never judgemental. This company saved my home and my family, thank you x Reviewed on: 5th July 2020

In no way judgemental

Was at the end of the line having got into debt after my divorce..will never be able to thank STEP CHANGE enough. Thankyou Reviewed on: 5th July 2020

Got me debt free!

Amazing patent staff that helped me work out my money problems. Now on DRO and havin my cards writen off. I can sleep agen and my anxeyity is under control now as I don’t have money worrys anymoar. Thank u stepchange. Reviewed on: 5th July 2020

Exceptional support

StepChange provided me with the much needed support, guidance and encouragement to resolve my debt problems. They listen, empathise and are responsive and I would always recommend them - their services are truly exceptional! Thank you for giving me my life back. Reviewed on: 5th July 2020

Professional, non-judgemental, supportive

I cannot begin to put into mere words what I owe to StepChange - without their support & empathetic help I think honestly I was on the brink of ending it all... I know it was me that was running up debts & I was hiding it from everyone .. then one night when I was unable to sleep I came across StepChange and from that moment when I reached out to them I felt liberated, and believed I would be able to face up to my debts - thank you so very much ....you definitely deserve to win this award. Reviewed on: 5th July 2020

A truly wonderful organisation

They were totally supportive and helpful. Not once did I feel judged. They helped get debt free in 18 months Reviewed on: 5th July 2020

Life saver

To be an honest with out step change I wouldn't be here best people's in world and help out me any one highly recommend Reviewed on: 5th July 2020

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