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StepChange: Debt Management reviews

4.95
Based on 14,683 reviews, last reviewed 7th Jul 2025
168900% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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Latest highest rating:

5

Absolutely amazing to be debt free thank you stepcha... Absolutely amazing to be debt free thank you stepchange I feel so happy stuck to it and now have result never would of done it without stepchange Reviewed on: 7th July 2025
Linda BT's avatar
Linda BT

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025
Magda 's avatar
Magda

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14683)

Helping hand

5
I was unable to find a solution to my situation, and when I contacted stepchange, they took the pressure off me, and offered a way to my problems. Reviewed on: 22nd July 2021

Excellent service

5
Very helpful for people in need…it’s a great service and helped me significantly during a very difficult time in my life free of judgement Reviewed on: 22nd July 2021

Excellent company

5
Very good company and very helpful to people in debt Reviewed on: 22nd July 2021

Panic

5
Phone and take all that panic away when looking at bank and thinking how we going get through this without help Reviewed on: 22nd July 2021

The support Step Change have provided has played a big part in turning my life around. To say they have contributed to saving my life, is not an exaggeration

5
I got myself in to debt that I couldn’t manage, and didn’t think there was a way out. A colleague at work told me about Step Change and from the 1st moment I spoke to them, that feeling of helplessness began to fade. It is still a long road to settling all my debts, but I can happily say I am well on the way. Thank you StepChange!! Reviewed on: 22nd July 2021

Great work

5
Great work step change. Your support have been great and painless over the years. God bless you all and reward you greatly Reviewed on: 22nd July 2021

Life savers

5
Struggling with debt and no where to turn i was given Step Change details.. Im a proud man and really had to dig deep and find the courage to ring. Best decision I've ever made. So helpful and non judgemental. Just gave account of all my debts and they did the rest, didnt even have to contact my debtors. So much stress relieved from my life. 10/10 Reviewed on: 22nd July 2021

Amazing

5
Contacting step change has changed my life - finally helping my get my debt under control Reviewed on: 22nd July 2021

Amazing service

5
What more can i say helped me massively when i was no where to go saved me and now in two years will have payed off my £25,000 debt in 5 years what a blessing this has been and never judged once just given great advice always amazing service Reviewed on: 22nd July 2021

Amazing help... Lifesavers!

5
Stepchange saved me when I was at my wit's end worrying about debt. Counselling me with expert advice, reassurance and practical assistance. Reviewed on: 22nd July 2021

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