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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14698 reviews)

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4.95

Based on 14,698 reviews, last reviewed 25th Jul 2025

169650% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

From sleepless nights to stress free. Stepchange took all the worry and stress away, customer service is outstanding. Any issues I’ve had have been dealt with professionally. I cannot than... Read more Reviewed on: 25th July 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14698)

Best night's sleep in years

Thanks to Stepchange I was able to sleep properly knowing that my finances were finally under control. Sensitive, non judgemental staff made the experience so much easier. Reviewed on: 22nd July 2021

Excellent service

Things were handelled in a very professional manner Especially in the pandemic Reviewed on: 22nd July 2021

Life saver

Everyone we speak to is always so friendly, helpful and reassuring. The service has been an absolute life saver. Reviewed on: 22nd July 2021

The Life Saving Company

The service and commitment to the client exceed all expectations. They lift you up and you can breathe again. Reviewed on: 22nd July 2021

One of the best things I did when I finally admitted my debt situation was to contact your company

It took me ages to come to terms with my debt situation and picking up the phone and admit this was really happening, but I neednt have worried because the agent I spoke to put me at ease immediately, I would strongly recommend your company and would like to thank you from the bottom of my heart for taking the stress out of my life , keep up the good work. Reviewed on: 22nd July 2021

Life changing

If it hadn’t been for stepchange I don’t know where I would have been now. I was so scared for myself and my children, but they helped me with an affordable budget plan and I can now sleep at night. Honestly don’t know what I would of done without the help of stepchange, can’t thank you enough Reviewed on: 22nd July 2021

Life-changing service

Their help and advice and on-going support Helped me get things under control. Reviewed on: 22nd July 2021

Able to breath again

Happy able to handle my future finances better and not make the same mistakes again. Reviewed on: 22nd July 2021

Stepchange saved my life.

At the most difficult time in my life, after losing my job at the beginning of the pandemic, Stepchange helped me manage my debts in a non judgemental, compassionate way. Everyone I spoke to was amazing. Reviewed on: 22nd July 2021

Stress free

Step change make me stresses free and continue with out worries thx Reviewed on: 22nd July 2021

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