Write a review

Newsletter

Go to business site

StepChange: Debt advice reviews

Name: Debt advice
Rating: 4.92 (18650 reviews)

View other StepChange products

4.92

Based on 18,650 reviews, last reviewed 28th Jun 2026

188650% increase in 5 star reviews

in the past 90 days

1600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Non judgemental and really support you what ever you... Non judgemental and really support you what ever your situation. Very easy to talk to and so much support on your journey to being debt free Reviewed on: 28th June 2026

Latest lowest rating:

1

You can not get in touch over the phone unless it’s... You can not get in touch over the phone unless it’s early morning or you are in luck, meaning it would be time off work to call. When I have got throu... Read more Reviewed on: 22nd June 2026

Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Company of the year 2025

Awarded to the consumer credit company rated highest in customer reviews.
Best financial support provider 2025

Awarded to the financial support provider rated highest in customer reviews.

StepChange Debt advice reviews (18650)

Great service super easy

i have been a customer for a long time now and they have helped me immensly to finally get back on track when i was in a real mess finacially Reviewed on: 27th May 2026

I've been dealing with stepchange for awhile and the...

I've been dealing with stepchange for awhile and there friendly and treat you as a person if though your debt customer service is excellent Reviewed on: 27th May 2026

StepChange helped ne sort all my debts out, it's a l...

StepChange helped ne sort all my debts out, it's a long process but they are super helpful. Reviewed on: 27th May 2026

It’s ok, I don’t see much improvement in my debts th...

It’s ok, I don’t see much improvement in my debts though. It’s just a way of getting things sorted by professional standards. Would recommend for anyone to use them Reviewed on: 27th May 2026

Very helpful great service helped me to put a plan t...

Very helpful great service helped me to put a plan together that works and will get me out of debt Reviewed on: 27th May 2026

Stepchange literally saved my life, I was spiralling...

Stepchange literally saved my life, I was spiralling into debt, from loans and credit cards, the banks offer you more and more and you think it is helping paying off 1 with another but it isn't. Stepchange helped stop all that with a much lower monthly payment. Reviewed on: 27th May 2026

Leaving life again

I feel very supported. I was having so much anxiety about my Deb. Now I can sleep and trying to leave my life . I can’t thank you enough Reviewed on: 27th May 2026

A Lifeline When You Need It Most

StepChange are non-judgemental, supportive, and genuinely listen. They quickly help relieve the stress of debt letters, phone calls, and constant worry. They’re fair when assessing affordable repayments while ensuring you still have enough to live on. I would highly recommend them to anyone struggling with debt. Reviewed on: 27th May 2026

Stepchange were very helpful with information and a...

Stepchange were very helpful with information and advice on setting up my budget and plan so that one day I willI be debt free. Reviewed on: 27th May 2026

Excellent help and Guidance

very good informative and understanding help Reviewed on: 27th May 2026

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt advice
from Money Wellness 4.89 from 6094 reviews
Debt collection
from Ayom Debt Recovery 1.84 from 81 reviews
Advice service
from Debt Free Advice 4.25 from 5 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 4.26 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub