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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13533 reviews)

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4.95

Based on 13,533 reviews, last reviewed 25th May 2025

227600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best company to help you become debt free Very helpful and helped me clear my debts. Defo worth getting in touch if you want to be debt free! Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13533)

Amazing people, life savers.

Got myself into financial difficulty. Reached out for help when things got out of control and I could not manage by myself. I was drowning. So thankful to Stepchange for getting me back on track. Reviewed on: 9th July 2020

Stepchange Angels

Stepchange are an amazing charity! They helped me so much when I was so depressed & worried about my finances! They made everything so simple. For the first time in months, I finally saw the light at the end of the tunnel! I honestly don’t know what I would have done without them, I might not have even been here.. that’s how bad it was getting. Thank you so much for all your help and your staff are wonderful people. Reviewed on: 9th July 2020

Amazing

The staff were amazing, reassuring, thorough, kind. Listened to me cry. Sorted everything out for me. Was amazing Custer service. Reviewed on: 9th July 2020

Debt Angels

What can you say about a group of people who unburden you of that pressing weight upon your shoulders that has been dragging you down.Invaluable and appreciated are two words that spring to mind!But there's plenty more that could start to describe the positive effect that these good folk have upon troubled lives Reviewed on: 9th July 2020

Amazing!!

Step Change are incredibly understanding to their customers needs. You have made my current situation less stressful and for that I’m extremely grateful!! I applaud Step Change. Reviewed on: 9th July 2020

Step Change helped me when I needed it most

Following the sudden death of my partner I was left with considerable debt. Step change took over and I was able to set up a debt management plan. They liaised with my creditors and supported me throughout the process. Reviewed on: 9th July 2020

Excellent service

very polite a.staff.very professional and quick solutions. Reviewed on: 9th July 2020

Very helpful

I was in a whole heap of debt and being a proud man tried to find a solution to the problem. Thus failed miserably, plummeting further into debt. I searched a number of credit agencies and upon speaking to the bank, etc they all gave the thumbs up to Stepchange. It's the best thing I've ever done. Can't fault them for the help and support when needed. Reviewed on: 9th July 2020

Quick and easy.

Step Change keep you up-to-date on all aspects of your account. Easy to contact and are always answers your inquiries. Reviewed on: 9th July 2020

Understanding

They saved my life, literally. Explained everything in simple terms. Very approachable and was at ease asking questions Reviewed on: 9th July 2020

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