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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13879 reviews)

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4.95

Based on 13,879 reviews, last reviewed 30th May 2025

260800% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Highly Recommended It was a great relief to get everything sorted through Stepchange. They were very helpful and positive and the plan has helped me get on top of my fi... Read more Reviewed on: 30th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13879)

Fantastic Service

Step change has helped with my financial problems and given me a lifeline. Thank you Reviewed on: 12th July 2020

Help when it's needed

I worked as a plasterer for more years than I care to mention and have never really been in debt I couldn't handle. Then out of the blue I felt unwell. I was taken for tests and was given 6 months to live. Happily that was over a year ago but I couldn't pay my bills. Thanks to Stepchange they negotiated a plan and managed to get several debts wiped clean. My advice is if you find yourself in a similar situation to at least give them a ring. Reviewed on: 12th July 2020

Dedicated to help those in need

Such a great company to work with, they give great advice and put your mind at rest Reviewed on: 11th July 2020

Quality service, superb support.

Step change helped tremendously with practical advice, a good plan and accessible support. I would thoroughly recommend them. Reviewed on: 11th July 2020

mrs

I am very happy with service and staff support and understand is number one Reviewed on: 11th July 2020

Saved me from decades of debt!!!

I got in touch with step change when I realised how much financial difficulty I was in and they offered amazing advice and support, and with their help and support I have managed to get on top of my debts and start working towards a good credit rating. Reviewed on: 11th July 2020

Debt management made reliable and predictable

Well, there is not much to say. My debts appeared insuperable. They are now steadily reducing in a way which has eliminated almost all of the earlier stress. Step Change has helped to make the world seem a more rational place. Sound and regular advice; calm, firm but sympatric guidance. A clear horizon set when indebtedness will have come to an end. Reviewed on: 11th July 2020

Saved me from so much stress

Money worries were making my mental health really bad until I got in touch with stepchange. Quick on the mark, efficient and explained everything so well. Staff are friendly and knowledgeable. If not for stepchange I do think I’d have been in a horrendous place mentally, but now it’s all been sorted I don’t have to worry about letters in the post or phone calls asking for payment. Thank you for helping me get my money life back on track, and for easing my stress! Reviewed on: 11th July 2020

Amazing team

As I. Hard of hearing ,I always ask them to repeat,no problem at all !! Reviewed on: 11th July 2020

Clear advice & trustworthy handling of situation

Was recommended to me when my credit situation spiralled & they have been reliable and steadfast with a payment plan also reviewing regularly to accommodate life changes, they've really helped me through Reviewed on: 11th July 2020

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