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StepChange: Debt Management reviews

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4.95
Based on 13,774 reviews, last reviewed 28th May 2025
250700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

I was suffering with my mental health and overwhelme... I was suffering with my mental health and overwhelmed with all of my bills, Stepchange helped me to breath a sigh of relief, I appreciate the help so ... Read more Reviewed on: 28th May 2025
Karen R's avatar
Karen R

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven
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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13774)

Got my life back

5
Other companies had offered to consolidate my debt but for a fee, this would have left me in even more debt without an end in sight. Stepchange allowed me to see the light at the end of the tunnel without charging me anything at all Reviewed on: 11th July 2020
Peter Shaw's avatar
Peter Shaw

My mind is now at ease

5
Really helpful, when I thought I was at rock bottom step change helped me to start again Reviewed on: 11th July 2020
Ben smith's avatar
Ben smith

Trusty

5
Very reliable, professional , quick response And effective Reviewed on: 11th July 2020
I ahmed 's avatar
I ahmed

Life saver

5
I couldn’t sleep and the stress was taking its toll on me. Step change took away the worry literally overnight. Would highly recommend Reviewed on: 11th July 2020
Emma's avatar
Emma

Excellent service

5
The support I received was invaluable. They helped every step of the way and I was never made to feel at fault for my debt problem. Not having to deal with the creditors letters and phone calls reduced my stress. It took a while but I am almost debt free and have gained back my self respect. I would not be in this position without their help. Reviewed on: 11th July 2020
Elaine B.'s avatar
Elaine B.

Helpful and reassuring

5
I’ve used Stepchange for around 4 years now and found them to be nothing but helpful and reassuring in what can be stressful times. Reviewed on: 11th July 2020
Stephen's avatar
Stephen

Very helpful organisation

5
Helped me get my financial situation in order quickly and easily. Reviewed on: 11th July 2020
stephen cocks's avatar
stephen cocks

Excellent

5
Couldnt ask for more friendly help Reviewed on: 11th July 2020
Liam odriscoll's avatar
Liam odriscoll

Excellent support and service

5
Step Change have given men excellent support and service. Reviewed on: 11th July 2020
John Mitchell's avatar
John Mitchell

Helpful / understanding /professional

5
At a time when we were worried sick they helped to lift some of the anxiety from our shoulders Reviewed on: 11th July 2020
Peter 's avatar
Peter

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