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StepChange: Debt Management reviews

4.95
Based on 13,821 reviews, last reviewed 28th May 2025
255200% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

They are very good they helping people They are very good they helping people Reviewed on: 28th May 2025
Razia's avatar
Razia

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025
Steven 's avatar
Steven

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13821)

4th Emergency Service

5
These people are real life savers. They have enabled me to sleep at nights and start living my life again. I can’t recommend them highly enough and wish I had contacted them years ago instead of getting more and more in debt and losing weight through worry. Thank you for helping me get back on track. Reviewed on: 11th July 2020

They have helped me all the way so far ,I thoroughly recommend them.

5
I have a lot of debt and no job and these guys helped me sort out my payments in to a very affordable amount. That gave me peace of mind. Reviewed on: 11th July 2020

Very helpful and friendly when talking to you

5
Helped me so much with my debts. Put me on a plan that is very manageable to me and always available to speak to with any problems or queries regarding default letters from creditors . So glad I found them. Reviewed on: 11th July 2020

Fantastic

5
These people really changed my life for the better. Thank you. Reviewed on: 11th July 2020

Amazing charity

5
just incredible what this charity does. It helps all sorts of people quietly and confidentially and quite literally saves lives. Reviewed on: 11th July 2020

Really helpful

5
This has changed my life. I really recommend it to anyone. Reviewed on: 11th July 2020

Step change saved me!

5
The most amazing company ever! They couldn't be more helpful and so friendly, I felt so stressed with my debt and with one phone call they sure made me fee positive and motivated in life again. I thank every team member of step change for what yous have done for me. Reviewed on: 11th July 2020

Very helpful

5
Gave me all the information support and advice I needed to set up my Debt plan. Reviewed on: 11th July 2020

Helped me through dark times

5
Didn’t understand the credit system due to asperger’s. They helped me through every step of the way and supported me to paying my debt in manageable ways, while still being able to look forward to the future Reviewed on: 11th July 2020

Brilliant help

5
They have always been able to help me with my financial situation. Reviewed on: 11th July 2020

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