Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

StepChange: Debt advice reviews

View other StepChange products
4.92
Based on 18,631 reviews, last reviewed 16th Jun 2026
187900% increase in 5 star reviews
in the past 90 days
1500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

of great help during times of financial cri... Been of great help during our times of financial crisis Reviewed on: 16th June 2026
Mark T's avatar
Mark T

Latest lowest rating:

1

WOULD NOT RECOMMEND Very poor level of service. I haven't had a reply to an email or chase ups for almost 2 months. They have said they haven't received payments when the... Read more Reviewed on: 10th June 2026
CharleyM's avatar
CharleyM
Read all reviews Write a review

About this product

StepChange offer free and impartial advice to people who want to be free of debt.

The StepChange team will take time to understand your situation and then give you tailored advice based on your circumstances. StepChange can support you through a wide range of debt solutions including debt management plans and IVAs.

StepChange debt advice reviews help you find out what it’s really like to be a customer. If you’ve used StepChange before, you can also leave a review and share your experience.

Review StepChange: Debt advice now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

StepChange Debt advice reviews (18631)

Fantastic

5
Very helpful and easy to deal with! Always there to help in any way! Reviewed on: 4th September 2021
Fiona king's avatar
Fiona king

Very helpful

5
Amazing customer service, very kind people! Reviewed on: 4th September 2021
mado.stettner@gmail.com's avatar
[email protected]

Help me to sort out my life

5
They are always there to help, never judging. Because of them my life is on track finally. Reviewed on: 4th September 2021
Darek's avatar
Darek

Understanding

5
Needed help when I got into difficulties with debts they very good and helpful and do help you through your difficult times Reviewed on: 4th September 2021
Dave's avatar
Dave

Amazing support

5
From the moment stepchange answered my phone call they have been amazing to deal with. They’ve helped with all my queries regarding my debts and without them I don’t know where I’d be right now. They helped lift a huge black cloud that was hanging over my head. Reviewed on: 4th September 2021
Neil's avatar
Neil

Saved my life

5
Stepchange helped me find a way forward when it felt like I had nowhere to go. Reviewed on: 4th September 2021
Bramblebertstorm's avatar
Bramblebertstorm

Fantastic

5
They really helped me out when I felt I had nowhere else to turn to. Every person I have spoken to have been professional, whilst also being very kind and caring. I highly recommend them, you won’t get better anywhere else. Reviewed on: 4th September 2021
Dee Orton's avatar
Dee Orton

Fantastic.

5
Helped me out of financial troubles. And now I am dept free. Fantastic advice. And always there on the other end of the phone. Reviewed on: 4th September 2021
Lee's avatar
Lee

Great service, could not fault them at all.

5
I was so worried about my debt, and when I got in touch with Step Change it changed my life, because they sorted everything out for me. Reviewed on: 4th September 2021
Jennifer James's avatar
Jennifer James

Very helpful

5
Yes always helpful and supportive and there for me if I need encouragement. Thank you! Reviewed on: 4th September 2021
Michael Reynolds's avatar
Michael Reynolds

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from StepChange?

  • Mortgage Broker

    from StepChange 4.26 from 6 reviews
    StepChange
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill