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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14715 reviews)

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4.95

Based on 14,715 reviews, last reviewed 31st Dec 2025

74% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I was so stressed wished I had done this years ago m... I was so stressed wished I had done this years ago made my life so simpler and learned to live within my means. Reviewed on: 31st December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14715)

LifeSaver

Before StepChange i had no life .... its the best Step in Life i ever took ❤ Reviewed on: 17th June 2021

What a relief!

I wish I have used Step Change earlier. I have last payment to go and will be debt free. First time in years. Guys, go for it, you will get back your piece of mind and the future will start looking brighter. Reviewed on: 17th June 2021

So helpful and supportive

Very helpful, I felt listened to when what felt like an insurmountable racking up of debts was finally too much to ignore. Professional, calm and nonjudgmental assistance to pay all creditors in one easy direct debit took the stress away a little and so nice to know there was someone on my side. Very flexible and helpful with any changes needed to be made. Reviewed on: 17th June 2021

Great

Really helpful, easy to set up, follow and pay off debts. Reviewed on: 17th June 2021

Fantastic service

Everyone has been really helpful from my experience. I can’t thank you enough for your help. Reviewed on: 17th June 2021

Life savers

Due to ill health both my husband and I lost our jobs and without step change I don’t honestly think we would be here, they gave us hope and took away a lot of stress Reviewed on: 17th June 2021

Excellent charity!

StepChange is a really good charity that helped me during one of the darkest time in my life. I really have a lot to thank StepChange and I would recommend it to everyone facing financial difficulties. Reviewed on: 17th June 2021

Put my mind at ease

Easy process, no hassle, great customer service and affordable payments arranged. Reviewed on: 17th June 2021

MOST HELPFUL AND VERY KNOWLEDGEABLE

When I first got in touch with Step Change I was very nervous and apprehensive . I was soon to loose my Apprehension as everything was explained to me. !! Reviewed on: 17th June 2021

Help at the end of a phone

They have been brilliant, they helped me get out of the mess I was in, when I was very low Reviewed on: 17th June 2021

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