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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13398 reviews)

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4.95

Based on 13,398 reviews, last reviewed 25th May 2025

214400% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing service, amazing people! The continued help and guidance I’ve received has been amazing. I didn’t know where to turn and from day one they have given me kind, non judgemental... Read more Reviewed on: 25th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13398)

Stepchange, please do not hesitate to approach for advice.

I found Stepchange to be an invaluable support in assisting me to address my finances and reduce the stress related to sorting everything out, which has been a massive relief. The workers that assisted me have consistently been courteous, knowledgeable and efficient . I would recommend that people contact Stepchange immediately if they need any advice on managing financial difficulties whether short term or long term. Reviewed on: 8th July 2020

Very helpful

It’s super support me on this hard time 6 star company Reviewed on: 8th July 2020

Best thing Ive ever done

I was so stuck in a rut money wise and mental health due to my debts. Now I’m gradually going to be debt free and I have money for other things. Finally feel like I can live again Reviewed on: 8th July 2020

My Umbrella

I very grateful to step change for helping me in time when I was struggling to pay debts. Having said that bank lends you umbrella when weather is fair but takes you back when it’s raining. So I want to say step change is my umbrella. Thank you step change . Reviewed on: 8th July 2020

Fantastic service

they have helped me through troubling times and help me sort my debts out with a manageable payment every month. Reviewed on: 8th July 2020

Made me realise there was hope

Step change was a saviour for me in my darkest time Reviewed on: 8th July 2020

Could not recommend enough!!

StepChange has changed my life so much for the positive. I truly cannot fault them! They really are here to help you. They set AFFORDABLE budgets for you to pay back debts each month. I cannot thank the amazing people that work here enough, you really have saved me. Reviewed on: 8th July 2020

Great support

Friendly and knowledgeable team, making whole unpleasant experience much more manageable. Reviewed on: 8th July 2020

Very helpful and understanding

I had no idea where to turn when I needed help but Stepchange were able to give advice and support and helped me resolve issues with no judgement at all Reviewed on: 8th July 2020

Really took the stress away

The title says it all, I was drowning in debt and I have never felt patronised when dealing with Step change, calm and professional all the way Reviewed on: 8th July 2020

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