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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

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4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

82% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14714)

Amazing

Step change has changed my life and took all the worry away fantastic service Reviewed on: 17th June 2021

Wonderfully supportive and non judgmental

I have gone from sleepless nights and perpetual worry to being able to relax a little more. Whoever you speak to at Stepchange are always reassuring and non judgmental. Our debts are huge and we are over 60 without the possibility of paying the creditors within the next 10 years. Nonetheless Stepchange support us all the way and for that I am eternally grateful. Reviewed on: 17th June 2021

Julie

Stepchange were there for me when i needed help, advice and support. They guided me through the stages of collating what debt i had and how i could pay this off, I am now well on the way to being debt free , its been hard but i would not have made it without the help i was given by Stepchange Reviewed on: 17th June 2021

Respectful

Always helpful and considerate, appreciate their understanding Reviewed on: 17th June 2021

Step change have been fantastic very happy with all the help I have received

Basically I don’t know what I would have done if I didn’t contact step change I was going no where and just worrying and making myself ill wondering what to do about cleaning my debt but they help massively in which I am very grateful thank you Reviewed on: 17th June 2021

Superb help in troubling times

Always helpful, knowledgeable and give great advice without passing judgement. Reviewed on: 17th June 2021

Peace of Mind

About 5 years ago I was made redundant from a senior management role. I have a daughter with very serious heart conditions and struggled to find work that would pay enough to keep on top of things, but give me work life balance. Consequently I ended up in huge debt, defaulting on loans and finance deals etc that had previously been affordable. After a couple of years the stress of being in debt and taking pay day loans and getting further in debt was unbearable! When I contacted Step Change they immediately made me feel like there was light at the end of the tunnel and came up with a realistic repayment plan! I still have a few years to go until myself and my family are debt free, but I no longer worry about it and know that we will eventually clear our debts, whilst still being able to feed and clothe my loved ones without getting further into debt!! Fantastic organisation that gives us peace of mind! Reviewed on: 17th June 2021

A weight off of my shoulders!

I can’t tell you how my life has changed since contacting Step Change. The staff are helpful, non-judgemental, and made me feel completely at ease. I still have my debts but I know each month they are reducing and I can once again open my post without dreading what I’m going to find. There is a plethora of helpful information on the website, but if I need to I can call and speak to someone or email a question. I feel so supported and can’t stress enough how much contacting Step Change has changed my life! Reviewed on: 17th June 2021

life changing

Stepchange pulled me out of depths of despair,and has always been available with advice and support whenever i've needed someone to help Reviewed on: 17th June 2021

For the time I have been.with.stepchange I have never had any problems.

Stepchange are a good company to deal with and they keep you informed at all times. Reviewed on: 17th June 2021

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StepChange: Debt Management reviews

82% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review StepChange: Debt Management now

StepChange Debt Management reviews (14714)

Amazing

Wonderfully supportive and non judgmental

Julie

Respectful

Step change have been fantastic very happy with all the help I have received

Superb help in troubling times

Peace of Mind

A weight off of my shoulders!

life changing

For the time I have been.with.stepchange I have never had any problems.

Review StepChange: Debt Management now

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