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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13890 reviews)

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4.95

Based on 13,890 reviews, last reviewed 30th May 2025

261900% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Helped get control of my debts, creditors stopped co... Helped get control of my debts, creditors stopped contacting Reviewed on: 30th May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13890)

Amazingly helpful

The advisors are so friendly, knowledgeable and helpful, they are sympathetic to your situation and work with you to find the best solution. Couldn’t ask for more. Reviewed on: 8th July 2020

Helpful , kind ,understanding

Helped and talked me through everything, always at end of phone with continued support , it’s been a few years since they helped me and supported , fab staff work there x Reviewed on: 8th July 2020

Stepchange, please do not hesitate to approach for advice.

I found Stepchange to be an invaluable support in assisting me to address my finances and reduce the stress related to sorting everything out, which has been a massive relief. The workers that assisted me have consistently been courteous, knowledgeable and efficient . I would recommend that people contact Stepchange immediately if they need any advice on managing financial difficulties whether short term or long term. Reviewed on: 8th July 2020

Very helpful

It’s super support me on this hard time 6 star company Reviewed on: 8th July 2020

Best thing Ive ever done

I was so stuck in a rut money wise and mental health due to my debts. Now I’m gradually going to be debt free and I have money for other things. Finally feel like I can live again Reviewed on: 8th July 2020

My Umbrella

I very grateful to step change for helping me in time when I was struggling to pay debts. Having said that bank lends you umbrella when weather is fair but takes you back when it’s raining. So I want to say step change is my umbrella. Thank you step change . Reviewed on: 8th July 2020

Fantastic service

they have helped me through troubling times and help me sort my debts out with a manageable payment every month. Reviewed on: 8th July 2020

Made me realise there was hope

Step change was a saviour for me in my darkest time Reviewed on: 8th July 2020

Could not recommend enough!!

StepChange has changed my life so much for the positive. I truly cannot fault them! They really are here to help you. They set AFFORDABLE budgets for you to pay back debts each month. I cannot thank the amazing people that work here enough, you really have saved me. Reviewed on: 8th July 2020

Great support

Friendly and knowledgeable team, making whole unpleasant experience much more manageable. Reviewed on: 8th July 2020

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