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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (13907 reviews)

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4.96

Based on 13,907 reviews, last reviewed 31st May 2025

263600% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

StepChange - the life savers StepChange has been managing my debts for over a decade… I don’t know where I would be without StepChange. They saved my life. Reviewed on: 31st May 2025

Latest lowest rating:

2

Poorly managed My debt has been poorly managed and my debt increased by 8 thousand when different companies buy the debt. Reviewed on: 24th May 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (13907)

Helped me alot

Helped me get control over my debts and pay them back at an amount I can afford every month. No more sleepless nights for me and I know at the end I’ll be debt free. Reviewed on: 8th July 2020

Absolutely top rate service ,I can never thank them enough for helping me.

I was left after the sudden death of my husband with a lot of debt,lost my home and did not know which way to turn ..My daughter contacted Stepchange and within days my fears ,worries ,and debts became manageable .Every advisor I have dealt with in the aftermath of losing your loved one and the grief you feel have treated me with respect , empathy,kindness ,and Certainly go above and beyond.... Thank you from the bottom of my heart Reviewed on: 8th July 2020

First class advice and support

The service is second to none and I'm so relieved to have had their support and knowledge behind me to take me from despair to having answers. Reviewed on: 8th July 2020

Excellent Support

Friendly, warm, and understanding. The people understand how to relieve stress, and concern about the various issues in people’s life: offering valid support to resolve crisis. Reviewed on: 8th July 2020

Changed our lives

Step Change know their stuff!! Non judgmental and impartial advice that changed our lives. Should have called years earlier. Reviewed on: 8th July 2020

Most Helpful company

Got me out of a mess without making any valuded judgement Reviewed on: 8th July 2020

Debt help

They are lifesavers when my husband lost his job we got into debt they have been marvellous helped us set up a debt management plan they are always helpful kind and understanding Reviewed on: 8th July 2020

Incredible Charity

I first contacted Stepchange in August 2019 when my debt had spiralled out of all control and I was on the brink of absolute ruin, financial and emotional. The people at Stepchange are amazing; kind, professional, knowledgeable, friendly. They set up a DMP for me and I've never looked back. I can hand on heart say that they changed my life. Reviewed on: 8th July 2020

Very supportive

I’m so glad I contacted Stepchange with my debt problem they have helped me a lot and still are. They are always there to help, listen and give out advice, even through the Covid-19 Pandemic. Reviewed on: 8th July 2020

Stepchange are amazing!

After first contacting Stepchange I felt a weight had been lifted off my shoulders. The staff were reassuring and professional and made me feel at ease and helped me organise my finances! Thank you Stepchange. Reviewed on: 8th July 2020

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