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StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14050 reviews)

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4.95

Based on 14,050 reviews, last reviewed 6th Jun 2025

277300% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Step change have helped me for a long time there’s... Step change have helped me for a long time there’s no one better they are always there if you have a problem I got myself in a bit of bother and they... Read more Reviewed on: 6th June 2025

Latest lowest rating:

1

Load of crap, can’t ever talk to anyone. Laos of crap, can’t ever talk to anyone. Set it up and forget about it. Reviewed on: 6th June 2025

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About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

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StepChange Debt Management reviews (14050)

Thank you step change

When I was struggling with my finances my bank recommended me to step change who have been absolutely amazing if it wasn't for stepchange giving me the help I needed I would still be struggling now. I can't really remember the names of the people who helped me at stepchange I would really like to say thank you very much for saving me for not getting further in debt I have learnt from my mistakes so thank you again stepchange if anybody who is in the same situation as me please go to stepchange as they are excellent and there to help they never judge. Reviewed on: 8th July 2020

Brilliant

They have been incredibly supportive, even now in this difficult time. Reviewed on: 8th July 2020

Excellent

Excellent service and support right from the outset, I’m so glad we found step change. Reviewed on: 8th July 2020

Fantastic

Been absolutely great and have helped and understood with professionalism Reviewed on: 8th July 2020

Step change literally saved myself

Everyone was so nice at stepchange. I 20 when I stupidly got myself into money issue, I felt like I couldn’t find a way out of my problems. I called stepchange and they made me feel normal and helped me with everything. Now 2 years on, I’m about to be debt free and I wouldn’t have done it without them. Reviewed on: 8th July 2020

Fantastic company

Great service great staff highly recommend Reviewed on: 8th July 2020

Step change is amazing

Step change have changed my life I was in a very dark place until I made the phone call thank you step change you turned on the light and helped me out of the black hole . Reviewed on: 8th July 2020

Mrs T

I felt so low and couldn’t see away outfit my financial difficulties. My first call was so reassurance I felt like some was listen to me and was able to help us see the light at the end of the tunnel. Every time I call they are very helpful Reviewed on: 8th July 2020

Excellent support and service

From the initial phone call to discuss our debt concerns to setting up a DMP the staff at StepChange have been understanding, non judgemental and encouraging in supporting us to get a grIp on our debts and make positive life style changes to Ensure we keep on top of our payments. From being in despair to debt free in the next 18 months they have changed our lives. Reviewed on: 8th July 2020

really glad I phoned

I was worried about my debts and was really struggling stepchanged arranged a way for me to pay my debts back at an affordable rate and dealt with my creditors on my behalf.really glad I phoned them it's been an incredible help and if I encounter a problem all I have to do is call and they try their very best to help sort it out Reviewed on: 8th July 2020

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