Write a review

Go to business site

StepChange: Debt Management reviews

Name: Debt Management
Rating: 4.96 (14714 reviews)

View other StepChange products

4.95

Based on 14,714 reviews, last reviewed 22nd Dec 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Peace of mind I was in a deep problem of my debt and couldn't find a solution especially with war in my country Sudan and family commitments I was struggling until ... Read more Reviewed on: 22nd December 2025

Latest lowest rating:

2

My payments are not aligned with the date required b... My payments are not aligned with the date required by the credit card which cased major attention on my credit rating report Reviewed on: 23rd June 2025

Read all reviews Write a review

About this product

Read or write Step Change debt management reviews from the Smart Money People community. if you're considering using Step Change, read our reviews from people like you to decide whether it's the best product for you. Our reviews come from people who have used the product, so can offer some great insight as to whether it's good or bad. Been a Step Change debt management customer in the past? Write a review today and help others!

Review StepChange: Debt Management now

Help others make smarter decisions by sharing your own experience.

Write a review

StepChange Debt Management reviews (14714)

Step change have been my saviours

They have helped me more than any words can express and I will be grateful to them for the rest of my life Reviewed on: 8th July 2020

First class service

Turned our lives around, thought there was no light at the end of the tunnel,now we're nearly debt free. Reviewed on: 8th July 2020

Very helpful and friendly

I was very anxious and nervous about my debt but contacting step change was the best thing I did concerning my debt. Amazing service with excellent staff. I would be lost without them. Reviewed on: 8th July 2020

Absolute God Send

I was a post man who during the privatisation was put on reduces hours. When my children came along we were in such a bad state financially! I have now gone to being a debt advisor with Stepchange and have completely changed my life for the better! Reviewed on: 8th July 2020

Excellent service

Totally efficient,friendly and professional and also very helpful Reviewed on: 8th July 2020

Fantastic

Take all the pain and fear from money matters away Reviewed on: 8th July 2020

Amazing amazing amazing

I can easily say they’ve saved me from lost their direct me and always being there for me. Amazing amazing amazing Reviewed on: 8th July 2020

Great

Brilliant too deal with in every way ! Never use this word lightly. But Faultless ! Five Star. ! Reviewed on: 8th July 2020

Helpful

Helped with the initial set up and do all of the hard work. They keep me on target to help towards clearing my debts. Reviewed on: 8th July 2020

So Helpful and Friendly

I have always found Stepchange very supportive, they are always there to support you. Reviewed on: 8th July 2020

Do you have a different StepChange product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Debt Management
from DFH Financial Solutions 3.67 from 3 reviews
Debt Management
from Creditfix 4.75 from 794 reviews
Debt solutions (discontinued)
from Freeze Debt (inactive company) 5.00 from 2 reviews

Want to see more from StepChange?

Mortgage Broker
from StepChange 5.00 from 6 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub